Confused lag raha tha initially, zyada self-effort laga
Meri experience yeh thi ki sales aur pre-purchase phase mein mujhe zyada cheezein khud samajhni padi. Pehle toh mujhe lag raha tha ki sab clear hoga, par product features aur training options ka detailed explanation unhone nahi diya tha. Is wajah se mujhe bahut saare emails aur calls ke beech apni taraf se research karni padi. Onboarding ke liye bhi koi organized flow nahi tha jahan se mein easily follow kar sakoon. Calling tools aur dialer ko set karne mein bhi kaafi trial and error se guzarna pada. Database management ke baare mein bhi mujhe apne use case ko fit karna tha, unki help itni active nahi thi. Payment aur invoicing process thoda confusing tha, mujhe lagta hai thoda aur simplified approach zaroori tha. Support se, jab bhi contact kiya, response average milta tha, problem jaldi solve hone mein waqt lagta tha. Training material kuch useful tha, lekin har cheez apne aap seekhni padi. Overall, mujhe maza nahi aaya ki main itna zyada kaam kar rahi thi sirf basic understanding ke liye. So, overall experience thoda disappointing raha, with sirf thodi si help valid thi.