Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,88,544 published WFHI Reviews.

2,91,438 of 3,88,544 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,134 matching

Back to the start of the list
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Expectation se thoda kam mila onboarding mein mujhe

    Jab maine pehle sign up kiya toh mujhe laga tha ke training aur onboarding process seamless hoga, jisme main easily software aur calling tools samajh sakti hoon. Lekin reality mein thodi alag experience hui. Pehle din training session thoda confusing tha, kyunki har cheez ache se explain nahi hui. Database feature ko integrate karna bhi expected se zyada time laga, aur automatic updates kabhi kabhi unexpected changes laate rahe, jisse workflow disturbed hua. Telephonic support bhi har waqt available nahi thi, jo ki thoda frustrating tha jab mujhe turant madad chahiye thi. Invoicing aur payment process sequence mein theek tha, par initial signup me thoda rukawat thi, jiski wajah se thoda patience lagana pada. Mujhe laga tha ki overall clarity zyada hogi, par kuch points pe mujhe akele hi samajhna pada. Although training materials theek tha, par unka flow the expectations jitna smooth nahi tha. Is wajah se mera pura onboarding experience thoda mixed laga, aur maine thoda disappointment feel kiya jab socha tha ke sab kuch simple hoga.

    Kavya Prakash KhannaHimachal Pradesh, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerTraining and onboarding

    overall kaafi mixed feelings hain about the training

    Toh jaise bhi hua, training aur onboarding process mera thoda mixed experience raha apart. Pehle toh software ka introduction theek tha aur training materials samajh mein aate the, par kabhi kabhi jo order mein steps diye gaye the, wo utne sensible nahi lage. Kahi jagah pe mujhe laga ki pehle kisi aur cheez ko cover karna chahiye tha jisse baad mein ki samajhna aasaan ho jata. Especially jab dialer tools ko use karne ki baat aayi, tab thoda confused ho gaya tha ki exactly kaunse steps follow karne hain. Par phir bhi, database feature ke liye jo sections hain, wo acchi tarah explained the aur updates bhi sahi samay par mile, jo thoda convenience badhate hain. Thoda waiting bhi laga support call ke liye, but overall main kehna chahta hoon ki kuch parts bilkul sahi work kar rahe hain aur kuch ko thoda tweak karna chahiye. Ye process ko friendly banana important hai, especially jab koi new user hota hai. Agar main doston ko bataun toh kahunga training okay thi, par expectations ke hisaab se thodi aur clarity ki zarurat thi.

    Kartik ParekhPuducherry, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Onboarding process mein thoda confusion par mostly smooth tha

    Main onboarding training ke liye software use kar raha tha, aur mujhe ye baat achhi lagi ki different sections aur modules easily accessible the. Jo database feature hai, uska structure training mein achhe se explain kiya gaya tha, mujhe jyada time nahi laga samajhne mein. Lekin ek chhoti si dikkat thi ke jab main calling tools use kar raha tha, uss waqt dialer thoda slow response de raha tha, jo thoda frustrating tha. Software ke automatic updates ne jyada affect nahi kiya mera workflow, wo background mein smoothly hote bhale hi lagte rahe. Telephonic support ne bhi meri queries ko reasonably fast solve kiya, aur mujhe lagta hai ki unka onboarding flow sambhalna kaafi asaan bana diya hai. Sign-up process se payment tak sab clear steps mein tha, par invoice generation thoda complex tha first time. Overall, mujhe lagta hai ki WFHI ki training aur onboarding software wale hisse mein thoda aur polish chahiye, especially dialer ki speed ke hisaab se. Lekin beginners ke liye sab structure theek tha aur main aage bhi ise use karta rahunga.

    Kedar ParekhNagaland, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    I expected a smoother flow, but training was mostly in logical order

    I came into training expecting all the steps to be perfectly logical and linear, but the sequence had a few jumps that caught me off guard. Some modules seemed more advanced, while others were very basic, which made the progression feel a bit uneven. On the other hand, the important things were definitely covered and in reasonable order, so I never felt lost or stuck. The platform organized onboarding fairly well, giving me what I needed to move forward, even if I had to revisit some parts to connect the dots. Given what I expected, I’d say the training is solid overall but could benefit from a more streamlined path without those minor inconsistencies. Despite this, every step was useful, and I reached a good level of comfort by the end. The process didn’t drag unnecessarily, which was nice, but sharper step sequencing would make it better, especially for newer users hoping for a clear and straightforward ramp-up.

    Vikas DaveRajasthan, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Expected clear training, got lost in the jumble

    I was hoping the training and onboarding process would be straightforward and easy to navigate, but it was quite the opposite. While they offered a good amount of material, finding the specific guidance I needed took longer than I expected. The database and dialer tools had features that seemed useful, yet the training didn’t highlight their best uses clearly. I ended up spending extra time trying to figure out things on my own, which wasn’t ideal. The sign-up and invoicing were simple enough, but the lack of clear paths in training made my start feel disorganized. Technical support was responsive when I called, but sometimes the answers felt a bit generic rather than tailored. Overall, I expected more direct onboarding focus, especially given this software is meant to help remote workflow, but felt that some explanations or structured steps were missing. If I’d known how dispersed the training was, I might have prepared myself differently or sought more external help before getting started. So I can’t happily recommend the training approach as it stands.

    Supriya DeoNagaland, IndiaExperience: Published:
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Kuch cheezein samajh mein aayi, kuch thodi unclear thi

    Training aur onboarding experience ke baare mein kahun toh mujhe mixed feelings hain. Wording aur labels kaafi straightforward the, jaise ke dialer aur database ke terms clear the. Lekin kabhi kabhi labels thode general the, jaise ki 'Update Info' ka matlab pehle samajhna pada tha ki ye exactly kis cheez ke liye hai. Mukhya training material ne basic bataya kaafi achchi tarah, aur step-by-step processes se samajh bana. Training sessions ke dauraan, kuch tools ke functions ke explanations thode technical the, jo har kisi ke liye turant samajhna mushkil ho sakta tha. Training ka flow generally acha tha, par kuch parts main aur simple examples hote toh aur faida hota. Support team ne basic queries jaldi resolve kiye, par thodi clarity aur better documentation long term ke liye helpful rahegi. Overall, mujhe laga ki basic seekhne mein madad mili, par kuch chhoti agar clarifications milti toh better hota.

    Kamal SinghChhattisgarh, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Training mein thoda waiting miss hua but overall accha tha

    Maine onboarding process start kiya toh sabse pehle mujhe laga ki kaafi smooth chalega, and waise bhi hua. Lekin kuch trainings mein thoda repetition thi, matlab same cheeze baar baar explain ho rahi thi, jisse thodi patience test hui. Waiting time zyada nahi tha, instructors ne jaldi jaldi doubts clear kiye, is baat ka main kaafi shukraguzaar hoon. Training material achha tha aur software ke tools ko use karna seekhna mujhe easy laga. Mujhe ek chiz mehsoos hui ki practical examples thode kam the, zarurat padti toh usmein thoda improvement ho sakta tha. Lekin overall, onboarding smooth thi aur software access mein koi dikkat nahi aayi. Dialer aur database features ko samajhne mein training ne bohot madad ki. Support team bhi available thi jab mujhe action items ya queries thi. Mujhe lagta hai ki agar thoda kam repetition ho aur training sessions aur engaging ho, toh main aur bhi jaldi ready ho sakti thi software ke saath kaam karne ke liye. Bas itna missing laga mujhe, otherwise har cheez theek thi during onboarding.

    Sheetal Supriya TrivediManipur, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Training bilkul samajh nahi aayi, dobara nahi karunga

    Mujhe laga tha training simple hogi aur onboarding clear steps ke saath hoga, par jo explain kiya gaya woh bilkul clear nahi tha. Training ke modules itne inconsistent the ki kabhi dialer use karne ka tareeka samajh nahi aaya aur database se data access karna bhi confuse kar diya. Jo automatic updates hain, unka koi fayda nahi hua kyunki software baar baar freeze kar raha tha. Support team ko call kiya par unka response bhi frustrating tha, lagta hi nahi ki kisi ne mere issue ko seriously liya. Mujhe lagta hai ki onboarding flow thoda aur organized hona chahiye tha, especially jab main ne pehla baar sign-up aur payment process complete ki thi, tab se main struggle kar raha hoon. Agar sahi se samjhaya hota ki kaise software efficient workflow ke liye setup karna hai, toh shayad main use kar paata, par ab toh main sochta hoon ki dubara yeh process repeat nahi karunga.

    Nilesh SidhuOdisha, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    training ke dauran jab thodi gadbad hui toh effort lagana pada

    So basically jab maine training start ki, toh pehli baar bug aya aur thoda frustrating feel hua. Usually jab kuch galat hota hai, toh bheed me phas jaate hain, par yahan mujhe laga unka support karne ka attitude thoda effort maangta hai from my side. I had to baar-baar calls lagani padti thi and feedback dena padta tha, jo ki thoda tiring tha working hours ke beech. Notebook me sari cheezein likhta gaya ki kab kya hua, and finally jahaan samasya thi wahan thoda fix mil gaya. Lekin mujhe lagta hai ki agar thoda aur proactive hote toh mera kaafi time bachat ho jaata. Training ka content toh acha hai and dialer tools bhi effective lagte hain otherwise. Overall it's a good system but thoda patience and effort lagana padta hai jab kuch wrong ho jata hai. So I’m using it but sometimes sochti hoon ki agar error handling better hota toh aur bhi smooth hoti.

    Maitri BadamiAssam, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Clear and thorough training made the onboarding manageable

    The training provided was very clear and detailed which made the onboarding process much easier than I expected. Each step was explained carefully so I understood how to set up the software and integrate the calling tools and dialer with the database feature. The instructions did require some effort and dedication on my part, especially while navigating the interface for the first time. However, the structured approach helped me gain confidence quickly. Automatic updates were explained up front to avoid surprises, and the telephonic support was readily available to answer questions. While the learning curve was not trivial, the clarity of the training sessions made it manageable and worthwhile. Overall, the effort invested in following the guidance has been paying off with smoother daily workflow management. I appreciate that the training tried to cover all necessary aspects without overwhelming me unnecessarily.

    Mansi GokhaleKarnataka, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.