Expected clear training, got lost in the jumble
I was hoping the training and onboarding process would be straightforward and easy to navigate, but it was quite the opposite. While they offered a good amount of material, finding the specific guidance I needed took longer than I expected. The database and dialer tools had features that seemed useful, yet the training didn’t highlight their best uses clearly. I ended up spending extra time trying to figure out things on my own, which wasn’t ideal. The sign-up and invoicing were simple enough, but the lack of clear paths in training made my start feel disorganized. Technical support was responsive when I called, but sometimes the answers felt a bit generic rather than tailored. Overall, I expected more direct onboarding focus, especially given this software is meant to help remote workflow, but felt that some explanations or structured steps were missing. If I’d known how dispersed the training was, I might have prepared myself differently or sought more external help before getting started. So I can’t happily recommend the training approach as it stands.