Expectation se thoda kam mila onboarding mein mujhe
Jab maine pehle sign up kiya toh mujhe laga tha ke training aur onboarding process seamless hoga, jisme main easily software aur calling tools samajh sakti hoon. Lekin reality mein thodi alag experience hui. Pehle din training session thoda confusing tha, kyunki har cheez ache se explain nahi hui. Database feature ko integrate karna bhi expected se zyada time laga, aur automatic updates kabhi kabhi unexpected changes laate rahe, jisse workflow disturbed hua. Telephonic support bhi har waqt available nahi thi, jo ki thoda frustrating tha jab mujhe turant madad chahiye thi. Invoicing aur payment process sequence mein theek tha, par initial signup me thoda rukawat thi, jiski wajah se thoda patience lagana pada. Mujhe laga tha ki overall clarity zyada hogi, par kuch points pe mujhe akele hi samajhna pada. Although training materials theek tha, par unka flow the expectations jitna smooth nahi tha. Is wajah se mera pura onboarding experience thoda mixed laga, aur maine thoda disappointment feel kiya jab socha tha ke sab kuch simple hoga.