Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,88,518 published WFHI Reviews.

2,91,419 of 3,88,518 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Support and communication
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

78,240 matching

Back to the start of the list
  • 4 out of 54 of 5Verified purchaseSupport and communication

    Overall satisfying, just a small hiccup with support

    Using the WFHI software has mostly been smooth throughout my initial weeks. The onboarding flow was straightforward, and I was able to set up my remote workflow efficiently without much delay. The database feature integrates well with my existing tools, making task tracking easier. The calling tools and dialer are user-friendly and reliable during my working hours. However, when I reached out to telephonic support recently for some clarifications, the communication was good but a little slower than I expected. They answered all my questions but took a bit longer to provide detailed guidance, which left me wondering if I would need support again next time. The automatic updates happen seamlessly in the background, so that part is great. Invoicing and payment processes were clear and hassle-free right from sign-up. Overall, I feel positive about continuing to use the software and training, though the support team could be slightly more prompt in the future. Still, I would trust the system for my remote workflow management needs, with this minor reservation in mind.

    Mohit BandopadhyayJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSupport and communication

    End mein kaafi confident feel kar raha hoon after support

    Mujhe shuru mein thoda hesitation tha WFHI ke support ko lekar, kyunki remote workflows kaafi naye the mere liye. Lekin jab maine unke call tools aur dialer setup ke baare mein detail mein baat ki, toh unhone sab patiently samjhaya. Training sessions achhe the, par kabhi kabhi thoda technical lagta tha, jo confuse kar deta tha. Support team ne phone par consistently help ki, jo mujhe kaafi reassurance di especially jab database integration mein kuch issues aaye. Automatic updates se mujhe zyada tension nahi leni padi, kyunki wo smoothly deploy hote rahe bina mujhe interruption diye. Main pehle insecure tha apne workflow ko ghar se manage karne ke liye, par ab jab maine tools daily use kiye aur samjha kaise alag features ek saath kaam karte hain, toh main kaafi confident feel kar raha hoon ki main apna kaam achi tarah manage kar sakta hoon. Obviously thoda patience chahiye tha during onboarding, but support and communication ne ye sab kaafi easy bana diya. Overall, mujhe lagta hai main is platform par aage bhi depend kar sakta hoon bina zyada struggle ke.

    Mukesh ShettyBihar, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSupport and communication

    Bahut time laga baat samjhane mein, help nahi mili

    Support se baat karne mein mujhe bahut frustration hui kyunki unhone jo kaha tha pehle, wo ground reality se match nahi karta tha. Dialer aur calling tool se problem thi, aur database integration bhi expected se alag tha. Help desk par call karne mein hi time zyada waste hua, aur jab finally baat hui toh solutions bhi effective nahi lage. Trainig ke material bhi kafi confusing the, jo ki mere liye kaam ka nahi tha. Mujhe laga tha ki sign-up aur invoicing easy honge, par yeh bhi complicated nikla. Overall, bahut time laga bina fayde ke, experience bilkul satisfactory nahi raha.

    Ajay ParekhArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSupport and communication

    Support didn’t meet what I was hoping for

    I reached out to WFHI support expecting a helpful and timely response based on what their website promised. Unfortunately, my experience was quite the opposite. While the team eventually answered, it took longer than I hoped, and the assistance felt generic and not very tailored to my issue. I was expecting clearer guidance on using the dialer and database features during onboarding, but the support calls didn’t provide that depth. There was one instance I had to call back because the first explanation left me more confused, which was frustrating. Despite these issues, I still have a small hope that future interactions might improve since the team was polite and seemed willing to help. However, given this experience, I am hesitant to rely on support again for complex problems. It leaves me worried about solving technical issues quickly if they arise again, which is critical for remote workflows like mine.

    Bhavana VohraManipur, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSupport and communication

    Support mein ek baat achhi thi, baaki thodi confusion thi

    Toh mai support ko call kar raha tha jab mujhe kuch issues aaye the software ke sath. Pehle toh mujhe lag raha tha ki process thoda hi complicated hai, aur support wale jawab de rahe the lekin clarity utni nahi mili. Unka system thoda slow laga aur kabhi-kabhi baat samajhane mein bhi dikkat hui, especially jab main detailed queries puch raha tha. Par haan, ek baat jo mai appreciate karunga woh ye hai ki unhone priority assistance offer kiya tha, jisse mujhe kabhi urgent lagne par turant help mil gayi. Mujhe lagta hai ki next time mujhe phir se unki support services chahiye hongi, lekin is baar thodi patience rakhna padega unke communication style ke liye. Overall, support theek-thaak tha, par clarity aur speed dono mein improvement ki zarurat hai, warna frustration barh sakta hai. Mujhe yakeen hai ki agar wo thoda structure better banayenge toh baatein zyada smooth chalengi. Abhi ke liye main unka ek feature jo automatic updates tha, woh thoda acha laga, kyunki software automatically update hota raha without kisi hichkichahat ke. Bas support ka experience improve karna hoga, phir main zyada confident feel karunga agle baar jab mujhe help leni hogi. Itna toh hai ki mere problems solve zarur hue par wo jaldi aur clearly hota agar to experience aur bhi ache hota.

    Milind PuriAssam, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSupport and communication

    Support ka feel acha tha, bas ek choti si dikkat thi

    Main generally kaafi impressed thi WFHI ki telephonic support se. Jab mujhe koi queries hui onboarding ke dauraan, toh response time theek tha aur log politely baat karte the. Training sessions ke baad bhi agar mujhe koi doubt hota, toh main easily unse pooch sakti thi. Par ek choti si problem yeh thi ki kabhi kabhi call cut jati thi ya phir line thodi weak hoti thi, jiski wajah se baar-baar call drop hone ki wajah se mujhe apne sawaal repeat karne padte the. Yeh thoda unpleasant tha, lekin overall support ka experience acha tha aur team bohat helpful thi. Updates bhi smooth aaye, jo software ko zyada user-friendly banate hai. Main samajhti hoon ki thodi technical glitches ki wajah se thoda irritation hua, par phir bhi agar baat support ki karein toh main WFHI ki servicing ko satisfactory kehungi aur main agle steps ke liye ready thi.

    Harini SrinivasanUttarakhand, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSupport and communication

    Jab mujhe support ki zaroorat thi, mainne bahut jaldi se unka help center search kiya. Duniya bhar k

    Jab mujhe support ki zaroorat thi, mainne bahut jaldi se unka help center search kiya. Duniya bhar ka information wahan tha aur mujhe jo chahiye tha, wo jyada time nahi laga dhoondhne mein. Mujhe iska layout acha laga aur baaki options bhi clearly visible the.

    Aarav PillaiDelhi, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSupport and communication

    Response time laggy but support bata samajh aaya

    Main thodi mixed feelings ke saath bolungi support ke baare mein. Jab maine call kiya tha toh initially toh support team ka response theek tha, matlab they did reply aur thoda help bhi mili. Lekin jab complex queries aayi, toh lagta tha ki thoda time lag raha hai unko samajhne mein. Kuch baar toh main khud ko wait karte dekh rahi thi, jo thoda frustrating tha. Lekin overall, jab finally samajh aaya ki kaise issues solve karne hain aur calls chalti hain dialer ke saath, toh laga ki support ne help ki. Shuruaat ke jitne bhi confusion the, woh sab telephonic assistance se better hue, bas ek chiz jo lagti hai ki unka response time thoda fast hota toh aur bhi acha hota. Lekin main yeh bhi keh sakti hoon ki patience ke saath unhone mera concern address kiya, so in that light it's not completely negative. Toh haan, fast response chahiye toh shayad thoda wait karna padega, par end mein support ki madad kaafi useful thi.

    Kavya Radhika BhardwajLakshadweep, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSupport and communication

    Thoda acha, thoda confused

    Support ka response toh achha tha, lekin jab main rozana use karta tha, toh kabhi kabhi samajh nahi aata ki kya karna hai. Software ki options ka layout thoda confusing hai, jisse mujhe help ki zaroorat padti thi. Aur jab tak support se baat hoti, tab tak main kuch aur try kar leta. Kabhi kabhi lagta hai ki simple queries ka bhi jawab dene mein time lagta hai.

    Meenal BansalAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSupport and communication

    Support was mostly helpful but I expect to need it again

    The support team was generally reachable and polite when I called during my initial weeks, which was reassuring because I was still figuring out the dialer and database features. However, sometimes I had to wait longer than expected for a callback or clarification. Invoicing questions were answered fairly well, but I did notice some delays on more technical issues about software updates. Since this software evolves with frequent automatic updates, I expect I’ll likely need support again as new features roll out. So, while their help met my expectations overall, it was not flawless, and I’m preparing to reach out often as I continue using the platform. The payment and sign-up processes were straightforward, which helped reduce my calls for those topics.

    Shivani RamachandranUttar Pradesh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy