Support didn’t meet what I was hoping for
I reached out to WFHI support expecting a helpful and timely response based on what their website promised. Unfortunately, my experience was quite the opposite. While the team eventually answered, it took longer than I hoped, and the assistance felt generic and not very tailored to my issue. I was expecting clearer guidance on using the dialer and database features during onboarding, but the support calls didn’t provide that depth. There was one instance I had to call back because the first explanation left me more confused, which was frustrating. Despite these issues, I still have a small hope that future interactions might improve since the team was polite and seemed willing to help. However, given this experience, I am hesitant to rely on support again for complex problems. It leaves me worried about solving technical issues quickly if they arise again, which is critical for remote workflows like mine.