Response time laggy but support bata samajh aaya
Main thodi mixed feelings ke saath bolungi support ke baare mein. Jab maine call kiya tha toh initially toh support team ka response theek tha, matlab they did reply aur thoda help bhi mili. Lekin jab complex queries aayi, toh lagta tha ki thoda time lag raha hai unko samajhne mein. Kuch baar toh main khud ko wait karte dekh rahi thi, jo thoda frustrating tha. Lekin overall, jab finally samajh aaya ki kaise issues solve karne hain aur calls chalti hain dialer ke saath, toh laga ki support ne help ki. Shuruaat ke jitne bhi confusion the, woh sab telephonic assistance se better hue, bas ek chiz jo lagti hai ki unka response time thoda fast hota toh aur bhi acha hota. Lekin main yeh bhi keh sakti hoon ki patience ke saath unhone mera concern address kiya, so in that light it's not completely negative. Toh haan, fast response chahiye toh shayad thoda wait karna padega, par end mein support ki madad kaafi useful thi.