Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,518 published WFHI Reviews.

2,91,419 of 3,88,518 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,131 matching

Back to the start of the list
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Progress hui but mostly self-study pe depend karna pada

    Mujhe lagta hai ki training se thodi bahut madad mili, lekin main apne aap bahut kuch samajhne ko majboor thi. Jo basic onboarding tha woh chal gaya, par advanced features like database aur dialer ka usage samajhna itna straightforward nahi tha. Bohot zyada frustration bhi hui jab calling tools sahi se behave nahi kar rahe the during initial week. Support thoda help karta tha par kai baar mujhe lagta tha ki main zyada cheer kar rahi hoon khud solution find karne mein. Payment aur invoice process smooth the, yeh zaroor tha jo acha laga. Automatic updates ne software ko update rakha, but unka impact mujhe zyada experience nahi hua. Overall jo outcome hai woh positive hai ki main ab thoda thoda samajh rahi hoon how to manage remote workflows, par thoda aur structured training ho toh better hota for newbies like me. Main khud apne efforts se zyada seekh rahi thi, par kabhi kabhi lagta tha ki agar thoda guidance aur detailed hoti toh zyada asaani hoti. Phir bhi, system dependable hai aur main segments ko manage kar pa rahi hoon, bas thoda aur clarity aur help mil jaye toh next steps simple hongi.

    Poonam AhluwaliaUttarakhand, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    training mein ek chiz achhi toh baki sab thoda struggle tha

    Mujhe lagta hai ki training aur onboarding mein jo sabse achhi wali part thi, woh thi unka basic introduction about software tools. Usually jab main naya system use karta hoon toh thoda confuse ho jaata hoon, par woh part clear tha. Baki jo detailed steps diye the, unmein mujhe zyada help nahi mili, bohot saari cheezein mujhe khud se discover karni padi. Isliye mujhe laga mein thoda zyada struggle kar raha hoon compared to what I expected. Dialer aur database features ko samajhne mein jyada time lag gaya aur support team se jab baat kiya toh response thoda late tha. Mujhe aisa laga ki jo insaanon se training di jaati hai, woh thodi aur detailed aur step-by-step honi chahiye thi, tab shayad mere liye asaani hoti system ko samajhne mein. Invoicing aur payment ka process theek tha, kam se kam wahan confusion nahi thi. Overall, training ke andar ek achhi baat thi, lekin jitni knowledge mujhe chahiye thi woh mujhe puri tarah nahi mili aur isiliye mujhe jyada khud ki help lena padti thi.

    Jeevan ChatterjeeNagaland, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Total mast experience with onboarding yaar

    Bhai, jab se training start ki thi, sab labelling aur wording kitni clear thi, itna easy samajh aaya na! Jo bhi steps the, woh bilateral clear instructions diye the, toh kuch bhi confusing nahi tha. Main normally itne software ke onboarding se struggle karti hoon, par yahan toh sab itna simple lag raha tha ki main genuinely enjoy kar rahi thi. Har chhoti chhoti baat pe bhi humein guide kiya gaya, jisse mujhe laga ki people actually care karte hain ki main system samajh jaun. Us dialer ke usage instructions aur database setup ka jo part tha, woh realistic examples ke saath tha, which helped a lot. Overall, poora flow bilkul tight aur friendly tha, feel kar rahi thi ki koi dost mujhe guide kar raha hai.

    Ritika ShenoyTripura, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    the effort it took

    i thought that wfhi's training was going to be straightforward, but honestly, it was kind of a mixed bag. the initial setup was smooth, sure, but then it felt like every day i was scrambling to figure out things on my own. the materials were there, but they weren't always clear, you know? one day, i would get something right and then the next day, it was like i stepped backward. i got a little frustrated trying to reach out for help because sometimes it took ages to get a response. it’s not like everything was terrible, the dialer worked fine when it did, but it just needed more structure overall to make daily use easier. kinda disappointing really.

    Manisha AnandTelangana, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Mixed feelings but will consider again

    I spent quite some time going through the training sessions and onboarding modules, and the duration was a bit longer than I initially expected. Setting up the database and understanding the dialer features took some effort, but eventually, I got a hang of it. The calling tools performed well and were intuitive, which was definitely a positive. However, some parts of the training felt repetitive and could have been more compact to save time. The invoicing and payment steps were clear, and I didn’t run into big issues there. With everything considered, I think I would use their training again, but only if I had the time to devote, because it requires patience to get fully comfortable. It’s not a quick process, but the foundation it builds seems solid enough for running remote workflows.

    Samir SarinGoa, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Wording mostly clear except one button

    The overall training was helpful in making me familiar with the software, and the onboarding mostly guided me smoothly through each step. The labels and instructions were generally clear and consistent, which helped reduce any confusion. However, one particular button label stood out as unclear and made me hesitate before clicking. It wasn’t obvious what action it would trigger, and I thought it needed improvement to prevent mistakes. Aside from this, the flow from the sign-up to database setup felt coherent and well organized. It was a good balance of helping me get started while letting me explore independently once I had the basics down.

    Roshni ChatterjeeChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training responsiveness leaves a lot to be desired

    The training experience was disappointing. When I initially reached out for help, the response was slower than I expected, which made me feel like my concerns were being pushed to the background. Follow-up queries didn’t get clear answers promptly, leading to repeated explanations on my end. While the training content was somewhat useful, the lack of timely engagement from the team made onboarding frustrating. One positive point was that updates to the online resources were timely and helped address some of my questions independently. However, the people side of onboarding, especially when I needed clarifications via phone, was by and large underwhelming and caused delays in my setup. I’ve mentioned these issues before, so it’s not like this was a one-off problem. Overall, the training was not responsive enough and required me to manage a lot of the experience on my own, which wasn't ideal.

    Prerna BhaveGujarat, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Training took unexpected turns but had helpful moments

    When I signed up and started with the training sessions, I expected a smooth onboarding process. Things started off well with straightforward lessons about using the dialer and database. However, midway through, I ran into some confusion when the training materials didn’t cover how to handle certain updates that altered the dashboard layout. This caused a pause while I reached out for support. The response was slow initially, which added to the delay, but eventually, the assistance helped clarify the issues. What surprised me most was how the training incorporated practical examples after the initial confusion, making it easier to get back on track. Still, the bumps in the process meant it wasn’t as seamless as I’d hoped. I think better preparation for changes in the software or quicker information updates would improve the experience. Overall, despite the hassles, I now have a better grasp of the tools, though it took more patience than I first anticipated.

    Vishakha Aryan GillTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Training and onboarding felt like a continuous struggle

    From day one, the training and onboarding process with WFHI's software did not go smoothly for me. I found that the materials provided were often repetitive and did not cover practical aspects well enough. Each day brought a new technical issue; for example, the dialer frequently disconnected, and the database updates sometimes delayed, causing disruptions. The automatic updates often changed interface elements without proper notification, making the onboarding confusing. I consistently had to rely on telephonic support, but their responses were slow and rarely resolved the issues. Despite following every step in the training, the workflow integration remained incomplete, and I was left unsure whether I understood the software fully. The sign-up and invoicing system posed no particular problems, but they did little to improve the experience. Overall, the entire training and onboarding phase felt frustrating and inefficient. Nothing worked seamlessly, and I was constantly adjusting to new problems rather than mastering skills. This ongoing difficulty made me question whether the software suits typical daily use or if it requires more robust support mechanisms than what was offered. I did not find enough guidance or stability in the entire process to feel confident about moving forward.

    Preeti Upasana VohraOdisha, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    jis tarah se sab hua vo thoda mixed feeling tha

    Mujhe lagta hai onboarding aur training mein support achha tha lekin training kaafi lengthy lagi. Software ka dialer use karne mein thoda confusion bhi hua hai. Database feature mujhe thoda use karne mein time laga aur mujhe fir se help leni padi. Automatic updates aate rahe jo helpful the, par kabhi kabhi main samajh nahi paata ki naye features kaisey kaam karte hain. Payment process aur invoicing simple thi par jo main expect kar raha tha ussi tarah bilkul smooth nahi hua. Overall, ek mixed experience tha jisme achha aur thoda struggle dono tha, lekin main phir bhi use karta rahunga.

    Yash BhattacharyaMeghalaya, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy