Training responsiveness leaves a lot to be desired
The training experience was disappointing. When I initially reached out for help, the response was slower than I expected, which made me feel like my concerns were being pushed to the background. Follow-up queries didn’t get clear answers promptly, leading to repeated explanations on my end. While the training content was somewhat useful, the lack of timely engagement from the team made onboarding frustrating. One positive point was that updates to the online resources were timely and helped address some of my questions independently. However, the people side of onboarding, especially when I needed clarifications via phone, was by and large underwhelming and caused delays in my setup. I’ve mentioned these issues before, so it’s not like this was a one-off problem. Overall, the training was not responsive enough and required me to manage a lot of the experience on my own, which wasn't ideal.