sales process acha tha, par support mein kuch kami thi
Main soch rahi thi ki WorkFromHomeIndia ka sales aur pre-purchase process poori tarah se smooth hoga, kyunki unka website detailed lagta tha. Jo mujhe expect tha, usmein step-by-step guidance offering ki gayi thi for onboarding and payment, jo kaafi useful tha. Lekin jab main process mein aayi, toh dekha ki agar koi problem aati hai toh support response time thoda slow tha. Main ne ek baar payment mein issue face kiya tha, toh mujhe laga ki quick resolution milega, par thoda delay hua support se. Jo training aur software explanations diye gaye, wo clear the, par jab technical problems aaye, toh mujhe alag alag instructions milti rahi, jo confusing thi. Overall, mujhe laga ki sales team ne kaafi mehnat ki to make the process user-friendly, par jab real problems aayi toh support mein thodi kami dikhai di. Jo chahiye tha baseline support, wo timely nahi mila, aur mujhe ye missing feel hua ki thoda better follow-up system hota toh zyada acha hota.