I don't think I will try this again anytime soon
I had hoped that purchasing the software and training would make things clearer and easier for me, but unfortunately, that wasn’t the case. The explanations during sign-up and pre-purchase seemed promising at first, but I still ended up needing a lot of help afterwards to understand basic features. The way the calling tools were set up didn’t feel intuitive, and I struggled with the database for managing contacts. Even the on-demand support didn’t quite fix my confusion in a timely way. Overall, the process felt more complicated than I expected, and because of that, I’m not confident I would go through it again. The components seemed widely scattered, and the way updates happened wasn’t clearly communicated, which added to my frustration. I recognize that some people might have a different experience, but for me, juggling multiple features with insufficient guidance was hard. Even with the training provided, I found it difficult to establish a smooth routine with this software. So, if I were to try another remote workflow platform, I’d probably look elsewhere.