Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,619 published WFHI Reviews.

2,91,494 of 3,88,619 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,851 matching

Back to the start of the list
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Working hours ko dhyaan mein rakhke info thodi ambiguous thi

    Maine sales aur pre-purchase training ke dauraan poocha tha ki kya software mere irregular working hours mein help karega. Sales team ne typical office timing mention kari thi aur ye laga ki mujhe koi problems nahi hongi. Par jab training start ki to mujhe pata chala ki joining process aur support ke timings mere actual hours se zyada aligned nahi the. Database aur dialer tools chalane mein koi dikkatein nahi hui, software ka design kaafi acha hai, par support aur updates ke time thoda adjust karna padega. Sign-up aur invoice system clear tha, par timing fit karna mere liye thoda challenging tha kyunki mere kaam dey non-standard hours pe rehte hain. Us waqt lagta hai ki sales ko thoda aur detail mein batana chahiye tha taaki working hours ke hisaab se realistic expectations set ho paate. Overall, product theek tha, par hours ke hisaab se thoda mismatch tha joh mujhe sabse zyada notice hua.

    Varsha SippyLakshadweep, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Clear confidence par thoda hesitation bhi tha

    Pehli baar WFHI ke software aur training se guzarta hua experience thoda mixed tha mere liye. Jo sales aur pre-purchase process tha, usmein initial call se lekar details samjhane tak kaafi clarity thi, jo mere doubts ko kafi had tak door kar diya. Lekin kuch aspects jaise ki payment ke baad onboarding ka flow thoda slow laga, jisse mujhe thoda sa unclear feel hua ki aage kya steps honge. Dialer aur calling tools ko lekar basic setup achha tha, par kuch functions expected se thode alag the, jinke liye mujhe support se dobara poochna pada. Database integration bhi theek-thak kaam karta tha, par customization options kam lage. Billing aur invoicing fairly straightforward thi, aur updates automatically apply hote rahe, jo kaafi convenient tha. Overall, main confident ho gaya tha ki software meri zarurat ke mutabik hai, lekin onboarding aur kuch chhoti functionalities mein thoda improvement chahiye tha ki main 5 star de sakta.

    Tarun ShanbhagTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Not ideal if you want ongoing support beyond initial setup

    I found the sales process and pre-purchase communication focused heavily on the initial one-off setup, promising easy onboarding and a simple sign-up. Unfortunately, once I was signed up, it seemed that ongoing assistance was minimal and the complexity of some features meant I needed more support through the use rather than just setup. If you are looking for a service that provides continuous guidance or troubleshooting after initial training, this may not suit your needs well. While the invoicing and payment process was clear, the lack of sustained telephonic support was frustrating and did not meet my expectations for operating a remote workflow product.

    Manas GehlotAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Jo beginners hain unke liye sahi nahi hai ye

    Maine pehle bhi kai baar bataya hai ki jo sales aur sign-up process hai, usmein jo terms aur labels use kiye jate hain, wo mere hisaab se bilkul clear nahi the. Mujhe laga ki bahut zyada technical jargon use kiya gaya hai jo shayad un logon ke liye bhi confusing hoga jo remote working ke naye hain. Labeling aur instructions aisi hain ki samajh mein nahi aata ki kis cheez ka matlab kya hai, is wajah se mujhe thoda frustration hua. Shuru mein lagta tha ki training aur onboarding help karega, par jab tak main manual aur support calls samjhti, tab tak mera time barbaad ho gaya. Shayad jo log pehli baar remote workflow software use kar rahe hain unke liye ye package thoda overwhelming ho sakta hai. Agar unsophisticated ya non tech log hain, toh main use recommend nahi karti kyunki ye unke liye sahi setup nahi ban payega. Expected simplicity ki jagah mujhe complicated lagta raha.

    Naina KaurUttarakhand, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    You’re pretty quick to respond, just one thing I'd say

    The sales team at WorkFromHomeIndia was quite responsive whenever I reached out with questions about their software capabilities and training bundles. I appreciated that in the early stage of sign-up, they were quick with clarifications about what exactly was included and what could be expected from the onboarding process. The representatives answered promptly by phone and sometimes email, which helped move things forward smoothly. The only reservation I have is that occasionally, the responses focused on scripted information rather than tailoring advice to my specific workflow needs. For example, when I enquired about dialing tool compatibility with my existing call setup, some answers felt generic, which meant I needed to do extra research myself. Still, for the most part, your team was reliable and easy to work with during the purchase phase. This level of attentiveness made the initial experience positive, and I think a bit more custom guidance during these sales chats would push it over the edge to excellent. Overall, I’d tell a friend you’re close to perfect on support, just be ready to ask your own detailed questions sometimes.

    Deepak Alka MahajanChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    Unexpected setup demands caught me off guard

    When I decided to try the WFHI software, I expected some parts of setup to be one-off and others ongoing, but what surprised me was how much initial effort was actually required just to get started. At first, signing up seemed simple, but then the onboarding process became unexpectedly drawn out. Training sessions were scheduled, yet it wasn’t clear which parts required repeated attention and which were one-time orientations. The dialer and calling tools needed a lot of configuration every time I logged in, which wasn’t what I anticipated. Database management had its quirks; syncing data seemed like a one-off task, but in practice, it demanded constant updates that felt tedious. I tried to rely on the automatic update feature to ease things, but that didn’t cover the ongoing adjustments I faced. Telephonic support was available, but it didn’t fully clarify the distinction between one-off setup and ongoing maintenance, leaving me somewhat frustrated. The invoicing process was straightforward enough, but I kept wondering if the time invested in trying to figure out the setup was worth it. It felt like I was stuck in a loop of setup tasks instead of moving forward to productive use. This experience was surprising because I had expected a smoother balance between initial and ongoing work, but instead, I was met mostly with repeated setup steps and little clarity on what the actual ongoing commitment would be in the long run.

    Rohan ShenoyMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    kya bolu yaar, thoda acha tha aur thoda thik nahi tha

    Maine socha tha sign-up aur onboarding process smooth hoga, par kuch cheezein thodi complicate lagi. Pehle database ke setup mein problem aayi jo support ne phone pe help karke thik kar di, wo theek tha. Lekin billing aur payment ke time pe mujhe thoda confuse feel hua, invoices clear nahi the aur mujhe khud samajhna pada kuch cheezein. Training sessions bhi theek thi, par shayad thoda zyada time lagta tha sab kuch samajhne mein. Overall mila jula experience tha, kuch parts genuine helpful the par kuch ko better banaya ja sakta hai. Agar tum market mein dhundh rahe ho toh soch samajh ke decision lena yaar.

    Ramya BhonsleMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Response time thik thak tha, par expectations thode high the

    Mujhe lagta tha ki jab maine sign-up process start kiya to log jyada jaldi reply karenge. Thoda disappoint hua kyunki kabhi kabhi support team thoda late respond karti thi, jise mera kaam ruk jata tha. Lekin jab feedback milta tha, to wo detailed hota tha aur meri queries ka jawab achi tarah deta tha. Toh response overall medium tha — kabhi fast, kabhi slow. Mujhe lagta hai ki thodi aur promptness honi chahiye thi call aur database related sawalon ke liye to jyada acha experience hota.

    Bindu KaulSikkim, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Excited to start, though setup took longer than hoped

    I felt quite eager to get started after signing up because the initial sales process was smooth and clear. The pre-purchase communications gave a good overview, and I appreciated how promptly they answered my queries. However, getting the software fully set up and running took a bit more time than I expected. The onboarding workflow covered necessary areas, but between configuring the dialer, importing the database, and familiarizing myself with the calling tools, a couple of hiccups slowed my progress. While the training materials were helpful, I wished for a faster, more streamlined start so I could begin using everything more confidently sooner. That slight delay was my main reservation. Once the invoicing and billing process completed without issues, I felt more comfortable to move forward with the regular usage and support options.

    Savita LimayeKarnataka, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Setup was mostly one-time, but yeh ek feature bana sab kuch easier

    I bought the software and training package with the expectation ki jyada setup hassles nahi hongi, aur yeh baat sach kaha ja sakti hai. Sign-up se lekar initial invoicing tak sab process kaafi smooth tha, bina kisi tedious step ke. Main ek baar dashboard aur calling tools ka dialer properly configure kar liya toh, aage ke sare steps kaafi straightforward lagte rahe. Sabse achha part yeh tha ki telephonic support ne meri query ko turant samjha aur ek specific database feature ko enable karke mera kaam bahut asaan bana diya. Yeh one-time setup tha but impact itna zyada tha ki baaki sab software usage effortlessly chal raha tha. Automatic updates bhi timely aate rahe, without mujhe baar-baar chinta karni padi ki kuch kharab hoga. Overall, mujhe laga ki performance aur ease of use mein yeh ek feature sabse valuable tha, aur main future mein bhi isi tarah ki help expect karunga. Though training involved multiple aspects, yeh ek moment ne sabse zyada difference dala mere experience mein.

    Kishore GoswamiArunachal Pradesh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy