Excited to start, though setup took longer than hoped
I felt quite eager to get started after signing up because the initial sales process was smooth and clear. The pre-purchase communications gave a good overview, and I appreciated how promptly they answered my queries. However, getting the software fully set up and running took a bit more time than I expected. The onboarding workflow covered necessary areas, but between configuring the dialer, importing the database, and familiarizing myself with the calling tools, a couple of hiccups slowed my progress. While the training materials were helpful, I wished for a faster, more streamlined start so I could begin using everything more confidently sooner. That slight delay was my main reservation. Once the invoicing and billing process completed without issues, I felt more comfortable to move forward with the regular usage and support options.