Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,685 published WFHI Reviews.

2,91,543 of 3,88,685 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,163 matching

Back to the start of the list
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Socha tha sab smooth hoga, par thoda hiccup tha

    Training aur onboarding process mein maine expect kiya tha ke jo bhi issues aayenge, unka turant solution milega. Jab ek baar software mein glitch aaya, toh initially confusion hua, but support team ne jaldi se call kar ke samjhaya ki kya karna hai. Thoda time laga fix hone mein, par patience rakhne par sab theek hua. Jo onboarding flow tha, woh mostly straightforward tha, par jab kuch galat hua toh thoda tension hua. Training material achha hai, lekin practical problems pe thoda aur guidance helpful hoti. Database feature set up karte waqt thoda frazzle ho gaya tha, par help milne par samajh mein aaya ki sab kaise chalana hai. Overall, mujhe laga ye thoda better ho sakta tha, par jo mila usmein major problem nahi thi. Mujhe lagta hai next time kuch aur interactive sessions honge toh zyada asaani hogi problems solve karne mein. Support ke waqt patience rakhna zaruri hai, tabhi fayda hota hai.

    Uma IngleTelangana, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Mujhe Lagta Hai Software Thoda Clear Ho Sakta Tha

    Training aur onboarding ke dauraan mujhe software ke labels aur wording thodi confusing lagi. Kuch buttons aur instructions clear nahi the, jaise database section mein jo kuch terms use kari gayi thi, wo mujhe aur mere team ko thoda samajhne mein problem hui. Training sessions achhe the, lekin agar onboarding flow mein zyada simple aur straightforward language hoti, toh better hota. On the other hand, jo guidance thi wo helpful thi aur software samajhne mein madad ki, bus thodi complicated lag gayi initially. Kuch phrases mein agar thoda consistent hona tha toh experience aur bhi acha lagta. Overall main yeh kahungi ki training ka content valuable tha, par agar thoda terminology par dhyan diya jaaye toh naye users ke liye zyada friendly banega. Mere dost ko samjhaane ke liye, main kahungi ki software accha hai, par onboarding thoda confusing rahaa, lekin gradually sab clear ho jata hai.

    Vaishali AhujaLakshadweep, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Maine expect kiya tha onboarding simple hoga aur training ke through har problem ka solution milega,

    Maine expect kiya tha onboarding simple hoga aur training ke through har problem ka solution milega, lekin kuch cheezein thoda alag nikli. Jab training mein kisi step pe issue aaya toh mujhe laga ki turant support milega, lekin response thoda slow tha, jo disappoint karne wala tha. Lekin software interface mein kuch parts clearly design kiye gaye hain jo mujhe smooth workflow karne mein madad karte hain. Agar comparison karoon toh training se zyada main khud se seekh payi, jo kabhi kabhi thoda frustrating ho jata hai. Halanki onboarding process straightforward laga, par jab errors aaye toh wo handle karna itna easy nahi tha jitna maine socha tha. Overall, experience mixed raha; software generally acha hai par training aur support ke hisaab se mujhe laga kuch improvements chahiye.

    Kavya PuriMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Toh basically delay ho gaya start mein, kaafi time waste hua

    Main training aur onboarding mein interested tha aur socha tha ki process chalta rahega smoothly, par kaafi slow chala mujhe lagta hai. Jab maine shuru kiya to mujhe samajh aaya ke setup ke liye jo time lag raha hai wo usual se thoda zyada hai. Training materials thode outdated lagte the, jis wajah se samay badh gaya. Support call karne par bhi response time itna efficient nahi tha jitna maine expect kiya tha. Onboarding ke initial steps mein thoda jaldi process kar sakte the. Par haan, training ke end mein jo database feature tha usne kuch ease provide kiya, jo thoda acha laga. Final takeaway yeh tha ki process thoda tedious aur time-consuming tha basic expectations ke mukable, toh agar kisi friend ko bolu toh kehna padega ki patience rakhna hoga start mein.

    Mayank BhatiaLakshadweep, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Jab problem aayi toh moment samajh aaya

    Training ke dauraan software ke kuch features samajh mein nahi aa rahe the, especially jab dialer ka use kar raha tha. Jab support se contact kiya, toh instant guidance mila aur confusion clear hua. Us waqt mujhe laga ki pata chal gaya ki kya karna hai. Agar koi problem hoti toh ye support team instantly respond karti thi. Onboarding aur training dono mein clarity thi, toh jab bhi koi glitch aaya, usko handle karne ka process clear tha. Yeh moment tha jab software ki true value samajh aayi.

    Deepak KumarTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Onboarding was a mixed bag for me, honestly

    The whole training and onboarding experience felt a bit disorganized on my end. I spent quite a bit of time trying to figure out the basics on my own, and while some parts were clear, others felt vague. For example, the initial training modules didn’t quite match up with what I expected, so I wasn’t sure if I had to wait for further updates or if I missed something. Telephonic support was okay, but I found myself hesitating to call again next time knowing it might be a similar back-and-forth without quick resolution. I guess I could manage fine eventually, but it didn’t feel smooth or straightforward. There was one positive, which is that automatic updates seemed to work without interrupting my workflow. Still, if I have to do this again, I’d probably look for more detailed help or a clearer onboarding path because this felt like a bit of a puzzle to solve.

    Lalit SomaiyaArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Frustrated with slow responses, it hurt the whole experience

    Honestly, the training was quite disappointing because the people I reached out to were not responsive. I tried multiple times to get some clarity on how to use the calling tools effectively, but it often took hours or even days to hear back. This delay really slowed my progress, and I felt stuck more than once. The initial onboarding steps were clear enough, but without prompt communication, I couldn’t complete important milestones quickly. Even the telephonic support felt hit or miss; sometimes I would get an answer right away, and other times it felt like no one was available. This inconsistency made the whole experience frustrating. There was no real effort from the team to follow up quickly or proactively, which was disappointing because I had high hopes for the training sessions. It was not just the lack of speed, but also the lack of depth in the responses that affected me. The software itself seemed fine, and signing up went smoothly, but the support lag really brought down the whole onboarding experience. I’m not sure if this is typical or just my case, but I felt ignored overall. I expected more timely help when dealing with a new system, and unfortunately, that was not my experience here.

    Lakshmi ChaturvediChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Smooth start but onboarding left some questions unanswered

    When I first signed up with WFHI, the onboarding process was straightforward enough, and I was able to start exploring the software within a few days. The initial training sessions covered the basics clearly, which helped me understand how to use the calling tools and the database features. However, it felt like the pacing was a bit uneven — some areas like the dialer setup were explained well, but other parts, such as managing automatic updates and integrating workflows, weren't fully addressed during the sessions. The telephonic support was responsive when I reached out, but I had to wait to clarify some of these things on my own time. I expected a more detailed walk-through of all features during onboarding, so there was a gap to fill by trial and error. Overall, I got going relatively quickly, but the missing depth in training meant an extra learning curve afterward.

    Swapnil PandaKarnataka, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Setup was ridiculously easy

    The training and onboarding were straightforward. Most of it was one-off, and now I just need to manage ongoing updates.

    Julia BanerjeeLadakh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    training ka ek hissa tha helpful, baaki simple tha

    Training aur onboarding mein jo kuch mila, wo bilkul waisa nahi tha jaise main expect kar rahi thi. Mujhe laga tha ki process zyada detailed hoga, lekin jyada tar basic cheezen cover ki gayi thi jo mujhe already pata thi. Ek hissa training ka, jo software ke calling tools aur dialer ke bare mein tha, wo thoda useful tha, kyunki usmein kuch practical cheezein samjhayi gayi thi. Lekin overall onboarding itna strong nahi laga, especially jab baat database feature ko samajhne ki aayi. Mujhe apni taraf se zyada try karni padi ki main sari functionalities samajh saku. Sign-up aur invoicing theek the, aur updates bhi automatic chalti rahi. Telephonic support kaafi ordinary laga, jyada active help nahi mili jo main expect karti thi. Main kahungi ki agar aap training se jyada jagruk hain to ye chal jayega, par agar detailed step-by-step sikhana chahiye tha toh wo misaal nahi bani training.

    Upasana JhaHaryana, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy