Onboarding was a mixed bag for me, honestly
The whole training and onboarding experience felt a bit disorganized on my end. I spent quite a bit of time trying to figure out the basics on my own, and while some parts were clear, others felt vague. For example, the initial training modules didn’t quite match up with what I expected, so I wasn’t sure if I had to wait for further updates or if I missed something. Telephonic support was okay, but I found myself hesitating to call again next time knowing it might be a similar back-and-forth without quick resolution. I guess I could manage fine eventually, but it didn’t feel smooth or straightforward. There was one positive, which is that automatic updates seemed to work without interrupting my workflow. Still, if I have to do this again, I’d probably look for more detailed help or a clearer onboarding path because this felt like a bit of a puzzle to solve.