Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,571 published WFHI Reviews.

2,91,459 of 3,88,571 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,838 matching

Back to the start of the list
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Pre-purchase experience mein thoda zyada waqt lag gaya tha

    Maine kuch time pehle ye software aur training li thi jo pehle use kiye gaye tools se kaafi alag tha. Pehle mujhe lagta tha sign-up aur payment process simple hoga, par usmein zyada waqt chala gaya. Lekin jo sales team aur support tha, unhone dhyan se check kiya mera har sawaal aur payment records. Training session kaafi thorough thi, jisme dialer aur calling tools chalana sikhaya gaya tha. Database feature ko samajhne mein thoda waqt laga lekin baad mein kaam karna aasan tha. Automatic updates instrumental rahe kyunki mujhe har baar manual updates ke baare mein sochna nahi pada. Jo support baad mein mila, woh bhi accha experience tha, isliye ab software reliable lagta hai. Overall, agar time invest karenge toh ye system merko kaafi fayda dega aur pehle wale tools se kafi behter manage karne mein madad milegi.

    Seema BoseMaharashtra, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    It took quite an effort to resolve issues

    While the initial purchase process was straightforward, I encountered some hiccups during the setup of the software. It did a decent job of addressing my concerns eventually, but I felt like I had to put in a lot of effort to navigate the support channels. On one hand, I appreciated the responsive customer service; on the other, some functions didn't work as expected, which added to my frustration. Overall, it was a mixed bag, with both positives and negatives at play.

    Swati KapoorMaharashtra, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Training ke faayde aur challenges dono hain

    Sales aur pre-purchase process ka experience kuch mixed raha mere liye. Training sessions kaafi detailed the aur main unme seekhne ki koshish karti thi, lekin timing ko consider karna mushkil tha kyunki mere actual working hours different the. Mera yeh reservation raha ki system thoda aur flexible ho sakta tha training aur onboarding mein taaki hum working professionals apni available hours mein comfortably participate kar saken. Software access aur features kaafi intuitive lage, par phir bhi mujhe lagta hai ki database feature ko thoda aur customise karna chahiye taaki mera workflow easily fit ho jaye. Calling tools ka use karte waqt kabhi kabhi connectivity issues aaye, jiski wajah se thoda frustration bhi hua. Lekin overall, main samajh paayi ki product ka potential kitna hai aur kaise main apne routine ke hisaab se ise operate kar sakti hoon. Shuruaat mein thoda confusing tha, par baad mein training sessions aur automated updates se kaafi clarity mili. Product thoda aur tweaks ke saath better ho sakta hai coaching ke liye.

    Amrita MathewAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Jab unki team ne mera concern samjha, tab mujhe clarity mili

    Mujhe pehle lag raha tha ki sales aur pre-purchase mein thoda delay ho raha hai, kyunki mujhe initial queries ke jawaab wait karne pade. Par jab ek baar maine unki sales aur support team ko detail mein explain kiya ki mera workflow kya hai aur mujhe kya chahiye, tab unhone mujhe ek customised solution propose kiya jo mere requirements ke bilkul pass tha. Is moment pe mujhe lag gaya ki yeh team sach mein meri help karna chahti hai, aur woh responsive bhi thi, jo previous conversations mein missing tha. Unhone har ek question ka detail mein answer diya, chahe wo software ke features ke baare mein ho ya billing terms ke baare mein. Jo mujhe sabse accha laga wo yeh hai ki mujhe baar baar wait nahi karna pada, and unke responses timely the. FMI training bhi uske baad kaafi samajhdari se design ki gayi thi, jo mujhe software ko smoothly access karne mein madad karta hai. Pure interaction ke dauran team ne ek professional aur helpful impression diya, jo ek acha start tha mere liye.

    Sharmila VasudevanGujarat, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Clear labels made navigation easier but some options were ambiguous

    The onboarding process was generally smooth and the labels across the software were mostly clear, which helped me navigate through the database and dialer tools quickly. However, some of the wording around the automatic updates section was a bit vague and could have been clearer. It sometimes caused me to hesitate before proceeding with updates. The training helped clarify most functions though. Sign-up and invoicing were straightforward without confusion. The telephonic support was professional and resolved my minor queries promptly. Overall, the software’s interface and explanations mostly made sense, creating a user-friendly environment.

    Shreya MathewAssam, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Pre-purchase expectations thodi high thi, par handling ne impress kiya

    Honestly, jab maine pehli baar contact kiya tha for sales and buying process, mujhe laga tha ki sab perfect chalega, par thoda spacing tha between what I expected and what actually happened. Agar koi chiz galat ho jati hai, toh normally I get frustrated quickly, but yahan unka response kaafi quick aur helpful tha. Thoda lagta tha ki process thoda slow chal raha hai kabhi-kabhi, par phir bhi support was pretty patient and understanding. Jo sabse accha laga was that woh baar-baar check karte rahe ki mera issue resolve ho raha hai ya nahi, which made me feel cared for. Overall journey thodi winding rahi, but good end result mila. Mujhe lagta hai unka system genuine hai aur problems ko handle karne ka attitude kabil tarif hai. Bas thoda aur clear communication ho toh aur badiya rahega. But main khush hoon ki overall expectations se zyada help mili thi.

    Purnima Malini OberoiManipur, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Kaafi mehnat lagi, par support ne help ki thi

    Ishan, yeh sales ka process start hua tha kaafi time pehle, toh ab jab main soch raha hoon, toh pata chal raha hai ki help lena kabhi kabhi jaruri ho jata hai. Pehle sign-up karte waqt, invoices clear nahi thi, toh maine priority assistance ko call kiya. Woh log samajhdaar the, jo poora explanation de diya ki kaise payment karna hai. Software ke updates automatic aaye the, which was nice because main dusri applications me khud update karta hoon aur waqt lagta hai. Dialer tools ke baare mein bhi mujhe good feedback mila hai, vo clear calls dete rahe. Lekin haan, training sessions mein thoda aur guidance chahiye tha, thoda complex laga tha. Database feature kaafi useful raha par thoda aur intuitive interface hota toh better hota. Overall toh main fir bhi waapas help lene ka soch raha hoon, kyunki unka support accha tha aur main ab jyada confident hoon ki dubara kaise approach karna hai.

    Nikhil ChitaleGoa, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Purii cheezein bahut confused kar dene wali thi

    Mujhe aisa lagta hai ki tum logon ki website ya jo sales process hai, wo bilkul clear nahi hai. Pehli baar jab main details dekhne baithi thi toh har jagah alag-alag information mili aur mujhe samajh nahi aaya ki actually kya lena hai. Aap ke customer support se baat karna easy nahi tha kyunki wo log baar-baar alag-alag cheezein batate hain, mujhe lagta hai ki tum log apni offerings ko thoda aur simple banao. Sign up process bhi kaafi complicated tha, invoice samajhna mushkil tha, aur database ke baare mein koi clear guidelines nahi mile. Dialer aur calling tools ke baare mein questions poochi thi par jawab thode top-notch nahi the. Lagta hai ki tum log thoda aur serious services ko improve karna chahiye. Total mila ke, ye poora experience mujhe frustrating laga, aur main kisi ko recommend nahi karungi jab tak ye sab sudhar nahi karte.

    Vandana ChandraKerala, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Agar tum beginner ho, tabhi yeh suit karega

    Dekho yaar, main baar baar yehi baat clarify kar raha hoon ki WFHI ka software aur training unlogon ke liye best hai jo naya hai remote workflows mein. Sales call mein jo terms aur labels bataye gaye, woh simple aur clear hain, koi zyada jhanjhat nahi. Billing aur sign-up ka process bhi seedha sa hai, patience rakhna bas. Lekin agar tum experienced ho aur complex workflows manage karte ho, toh shayad yeh system thoda basic lagega. Dialer aur calling tools main toh kaafi stable the, aur automatic updates ne bhi acha kaam kiya without disrupting. Database integration ko samajhna thoda waqt leta hai, par jaise normal hi hai. Mujhe lagta hai ki training thodi short thi, par fir bhi useful. Support team se baat karna asaan tha, labels aur instructions bilkul clear the. Toh main kahunga ki yeh un logon ke liye hai jo remote kaam mein naye hain aur jinko straightforward cheezein chahiye without bahut jyada complication.

    Yash BhatChandigarh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Positive experience but slightly tedious at start

    My initial experience with WFHI’s sales and pre-purchase process was generally positive, although I must express some frustration regarding the repetitive steps involved. During the onboarding process, I noticed that certain information requests were asked multiple times across different forms, which consumed more time than I anticipated. Additionally, I encountered waiting periods between replies when seeking clarification on product features, which, while understandable, disrupted the flow a bit. Despite this, the staff conducting the sales process were professional and courteous throughout, which I appreciated, and the overall guidance was helpful in making a well-informed decision. The software demonstrations were thorough but could benefit from streamlining to avoid redundancies. In summary, while the experience was good and led to a confident purchase, the initial stages could be refined to save time and reduce repetitive interactions with the sales team.

    Gauri KolheGujarat, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy