Pre-purchase expectations thodi high thi, par handling ne impress kiya
Honestly, jab maine pehli baar contact kiya tha for sales and buying process, mujhe laga tha ki sab perfect chalega, par thoda spacing tha between what I expected and what actually happened. Agar koi chiz galat ho jati hai, toh normally I get frustrated quickly, but yahan unka response kaafi quick aur helpful tha. Thoda lagta tha ki process thoda slow chal raha hai kabhi-kabhi, par phir bhi support was pretty patient and understanding. Jo sabse accha laga was that woh baar-baar check karte rahe ki mera issue resolve ho raha hai ya nahi, which made me feel cared for. Overall journey thodi winding rahi, but good end result mila. Mujhe lagta hai unka system genuine hai aur problems ko handle karne ka attitude kabil tarif hai. Bas thoda aur clear communication ho toh aur badiya rahega. But main khush hoon ki overall expectations se zyada help mili thi.