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WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

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Based on all 3,88,556 published WFHI Reviews.

2,91,447 of 3,88,556 reviews include a verification label.

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WFHI Reviews

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  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Working hours nahi suit karti software

    Mujhe WFHI software ka use karne se ek badi problem lagi - mera actual working hours ke saath software bilkul suit nahi karta tha. Main mostly late night aur early morning kaam karti hoon, lekin database access aur dialer features ka timing bahut restrictive tha. Sign-up aur payment process toh theek tha, aur support bhi kuch extent tak helpful raha, par jab actual product timing ke saath match nahi karti toh wo bahut badi problem ho jati hai. Isliye mera experience overall thoda disappointing raha. Koi major positive nahi raha siwaye ek acha interface jo thoda user-friendly tha. Par asli kaam ke dauran timing ko adjust karna zaroori hota hai, jo yahan possible nahi hua. So, ye cheez mujhe pasand nahi aayi aur kaafi baar frustrate bhi kiya.

    Tanvi DeshmukhHaryana, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Dobara karunga, lekin ek choti si dikkat hai

    Main sales aur pre-purchase process mein jo sabse achha laga woh tha kitna aasani se mujhe software mein woh sab mil gaya jo main dhundh raha tha. Onboarding ke dauran, training sessions ne practical detail di jisne mere doubts clear kiye. Dialer aur calling tools bahut intuitive lage, workflow seamless raha bina zyada interruptions ke. Database feature bhi mere expectations ke mutabiq tha, har contact ki information perfectly organized thi, jo kaam ko efficient banati thi. Sign-up aur invoicing ka experience bhi straightforward tha; mujhe confusion nahi hua kabhi ki paise kahan aur kaise dena hai. Automatically updates jo aate rahe, unhone software ko fresh aur naye features ke sath maintain kiya, jo mujhe pasand aaya kyunki baar-baar manual search nahi karni padti thi. Waise toh support team ne phone par mere sawalon ka turant jawab diya, par kabhi kabhi thoda wait karna padta tha jo mera chhota sa concern tha. Lekin overall, mujhe pura lagta hai ki main phir dobara WFHI se ye service le sakta hoon, bas support time thoda aur improve ho toh aur badiya hoga. Isliye main definitely recommend karunga dusre logon ko bhi yeh try karne ke liye. Software kaafi user-friendly hai aur training bhi structured thi, jo mujhe kaafi madadgar lagi.

    Pankaj Bindu RaneMeghalaya, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Bilkul bhi kaam nahi kiya mera requirement ke liye

    Maine socha tha ki yeh software mera kaam aasaan karega, par poora process itna confusing tha ki main apne zarurat ki cheeze find kar hi nahi paayi. Sign-up toh karna tha lekin mujhe samajh nahi aaya ki kaunse plan me mera kaam ho jayega. Database feature ko use karne ki koshish ki, par data arrange karna itna mushkil tha ke frustration badh gayi. Dialer ke saath integration bhi thik nahi hua, calls ko manage karna mera time barbaad kar raha tha. Automatic updates aate rahe lekin unse koi fayda nahi hua; na koi naya feature mil paaya, na interface better hua. Support team ko phone kiya, par response time itna slow tha ki main apna kaam ruk ke unke jawaab ka intezaar kar rahi thi, jo bilkul theek nahi tha. Invoicing aur payment process bhi complicated laga, step-by-step guide nahi thi jiski wajah se bahut confusion hua. Main expect karti thi ki yeh sab smooth aur easy hoga. Mera overall experience bahut disappointing tha, isliye main recommend nahi karungi kisi ko yeh software lene ke liye jab tak in problems ko fix nahi kiya jata.

    Vandana SaxenaGujarat, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Clear explanations made signup hassle-free

    Honestly, I was pretty happy with how clearly WFHI explained everything before I bought the software and training. The sales process wasn’t pushy, and they made sure to break down all parts of the package—especially the signup and payment steps—which I always find a little confusing elsewhere. They had this nice little walkthrough on how the invoicing will work that really cleared up my doubts. I especially liked how they explained the benefits of the automatic updates, something I wouldn’t have thought much about but turned out useful for me. What didn’t go so well was at the stage of getting started with the dialer; the instructions felt a bit skimpy. Still, the explanation around payment was spot on, which helped me get past my hesitation. That clarity kept me confident that I was making the right choice and saved a lot of back and forth. I’d definitely say the pre-purchase explanations around payment and signup were a real highlight for me.

    Rajani IyerMaharashtra, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Setup took too long - not very efficient

    I have to start by saying the process to get going felt quite slow and cumbersome. Right from the initial sign-up to trying to configure the calling tools and database, it seemed like every step took more time than expected. The training materials were somewhat helpful but not detailed enough to make things straightforward. It often felt like I was troubleshooting on my own. Although the support team was polite when I finally reached out, they were not able to speed things up or resolve issues quickly. Automatic updates didn't really improve my experience because setup and onboarding delays were the bigger problem. The invoicing and payment process was fine without any issues, but it could not compensate for the slow start. Overall, I wouldn't say the system was efficient in getting new users fully operational fast, and that was my main pain point. Unless you have a lot of patience, it might take longer than you expect to feel comfortable using this software effectively.

    Ashwin DeodharUttarakhand, IndiaExperience: Published:
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  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Jab sales pitch strong thi, product samajhne mein problem hui

    Sales team ne jab mera interest liya, tab mujhe laga tha ki jo software aur training ka package hai, wo poore tarah se detailed aur beginner friendly hoga, jisse main asaani se remote setup samajh paaunga. Lekin jab main product ko purchase karke onboarding shuru kiya, tab mujhe laga ki kuch cheezein zyada complex hain aur training us tarah se nahi thi jaisa maine socha tha. Video tutorials toh the, par thoda generic aur incomplete lage mujhe, jis wajah se confuse raha ki kaise dialer aur database feature efficient tarah se use karu. Ab mujhe samajh aya ki shayad mujhe extra help leni padegi, jo initially toh expected nahi thi. Thoda uncertainty mein tha ki kya decide karu ki ye product mere liye sahi hai ya nahi. Lekin at least mujhe yeh pata chal gaya ki clarity ke liye aur practice ki zarurat ho sakti hai, agar aapko product details pehle se fully clear na ho toh.

    Govind PrabhuPunjab, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    I finally understood your step-by-step approach

    You made the whole process feel organized by keeping every step in a sensible order, which was very helpful. Initially, I got a bit overwhelmed with setting up the database and dialing tools, but the way you structured the training sessions clarified everything in a simple, easy to follow manner. The sequence of signing up, managing invoicing and then moving to the dialing software really made sense. I also appreciated how the telephonic support was arranged shortly after I completed onboarding, so I could ask any questions I had before fully committing. The automatic updates flowed into the workflow smoothly, so I never felt lost. Honestly, the moment it clicked for me was when I realized that every step was designed around helping me get the hang of the software without rushing. Few companies do it this well. It gave me confidence in using the product continuously, even though it took some time to get completely comfortable.

    Kirti Suresh RanaOdisha, IndiaExperience: Published:
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  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Socha tha simple hoga, par mila kuch zyada hi badhiya

    Initially, mujhe laga tha ye software lene ke baad mujhe bahut zyada help leni padegi, especially sales aur pre-purchase queries mein. Lekin jo setupWFHI ka process hai, woh kaafi smooth nikla. Sign-up se leke payment tak sab clear tha, aur invoicing bhi timely mili. Interface kaafi user-friendly hai, isliye bina zyada tension ke main workflows start kar saka. WFHIndia ka dialer bhi acha kaam karta hai, calls mein clear connectivity rahi jo important hai sales calls ke liye. Database feature se daily ke contacts ko manage karna easy ho gaya hai mera. Agar future mein bhi koi doubt hua toh mujhe support team se contact karna padega, par mujhe puri umeed hai ki woh efficiently handle karenge jaisa pehle kiya. Jo main expect karta tha aur jo mila, dono mein kaafi acha fark tha, matlab fully satisfied hoon is purchase se. Overall experience kaafi accha raha aur main definitely dobara bhi inki service use karunga jab remote workflow mein koi naye tool ki zarurat padegi.

    Vijay GanguliTelangana, IndiaExperience: Published:
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  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Sales process felt slow and unresponsive

    The whole experience of trying to get information before purchase was disappointing. It often felt like reaching out was met with delays or just vague answers. When I asked specific questions, responses weren’t timely or detailed enough. The interaction lacked the usual promptness I expected from a software provider. Honestly, patience wore thin because I couldn’t get the clarity I needed fast enough. The one small positive was that the website was easy to navigate, but that wasn’t enough to make up, given the lack of engagement from the sales side.

    Yasmin SidhuJammu and Kashmir, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Kisi ke liye hai, kisi ke liye itna suit nahi karega

    Sales team ne product ke baare mein achha explain kiya tha par mujhe lagta hai ki woh log thoda zyda focused the un logon par jinke paas thoda technical background hai. Jo log naye hain ya first time remote workflow software use kar rahe hain, unke liye thoda complex lag sakta hai yeh pura process. Main baar-baar soch rahi thi ki kaash thoda basic se start karte explanation mein, par phir bhi jo details diye woh kaafi helpful the. Overall, mujhe lagta hai ki ye un logon ke liye best hai jo computer aur dialer systems ache se samajhte hain aur thoda time dena chahte hain.

    Shobha BhallaSikkim, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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