Setup took too long - not very efficient
I have to start by saying the process to get going felt quite slow and cumbersome. Right from the initial sign-up to trying to configure the calling tools and database, it seemed like every step took more time than expected. The training materials were somewhat helpful but not detailed enough to make things straightforward. It often felt like I was troubleshooting on my own. Although the support team was polite when I finally reached out, they were not able to speed things up or resolve issues quickly. Automatic updates didn't really improve my experience because setup and onboarding delays were the bigger problem. The invoicing and payment process was fine without any issues, but it could not compensate for the slow start. Overall, I wouldn't say the system was efficient in getting new users fully operational fast, and that was my main pain point. Unless you have a lot of patience, it might take longer than you expect to feel comfortable using this software effectively.