2 out of 52 of 5Unverified experienceSales and pre-purchase
Sales process felt slow and unresponsive
The whole experience of trying to get information before purchase was disappointing. It often felt like reaching out was met with delays or just vague answers. When I asked specific questions, responses weren’t timely or detailed enough. The interaction lacked the usual promptness I expected from a software provider. Honestly, patience wore thin because I couldn’t get the clarity I needed fast enough. The one small positive was that the website was easy to navigate, but that wasn’t enough to make up, given the lack of engagement from the sales side.