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4.0out of 5
Based on all 3,88,522 published WFHI Reviews.
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Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.
Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.
69,824 matching
I found it frustrating waiting for answers. They took way too long to respond to my queries and it really messed up my plans. Overall, not impressed with the responsiveness.
When I first looked into the sales and pre-purchase process with WFHI, I honestly wasn’t sure if I’d be able to get through everything without help again next time. But the sign-up and invoicing were quite straightforward, easier than I thought. The payment system worked fine, and the product information was clear enough that I felt confident during the onboarding. However, I’m still a bit unsure if I might need to contact support or sales again when I try to upgrade or change my plan. The whole discovery part took some thought and time, so that was somewhat surprising given the initial ease. Overall though, I’m happy with the process so far and think I’d try to handle it myself, but I wouldn’t rule out asking for help if things get complicated later on.
Mujhe initial expectations thi ki WFHI ka sales aur pre-purchase process bahut zyada clear aur simple hoga, jaise kisi achhi tech service mein hota hai. Lekin jab main ne unka training aur onboarding dekha, toh mujhe laga ki sab cheezein itni straightforward nahi hain. Unhone jo explanation diye the product ke features ke baare mein, woh thode confusing the aur baar baar mujhe alag-alag jagah se information confirm karni padi, jo mujhe pehle waale experiences mein zyada nahi karni padti thi. Sign-up aur payment flow bhi kuch complex laga, jahan par mujhe laga ki clarity kam thi. Kuch points par training session mein details ke bajaye sirf overview diya gaya tha, jo pura samajh nahi aaya tha. Software ke features jaise dialer aur database theek the, par mujhe laga ki sales process mein zyada transparency honi chahiye thi, tab shayad mujhe zyada confidence milta product mein invest karne ka. Is wajah se thoda frustration bhi hua, kyunki jo simple process expect kiya tha uske mukable mein situation alag thi.
When I started the signing-up process, I wasn’t too sure how quickly I’d get answers about the software and training setup, given previous experiences elsewhere. But your team promptly handled all my queries, which immediately made a positive impression. The moment it clicked for me was during the initial consultation call, where you clearly explained the next steps concisely and offered helpful guidance without unnecessary delays. However, I did notice a slight lag when asking about the detailed use of the dialer tool; getting those answers took a bit longer than expected. This small hiccup aside, I think your responsiveness overall truly set you apart from what I anticipated. I feel this personal attention gave me a lot more confidence moving forward with onboarding. It's pretty much an encouraging start, and if you keep up this level of attentiveness while ironing out those minor delays, I expect the experience will only get better.
Mujhe signup process accha laga, bas lagbhag kuch time zyada laga tha. Steps kaafi reasonable the, aur process samajhne mein mujhe koi dikkat nahi hui. Lekin kuch jagah pe mujhe waiting time thoda boring laga. Overall, signing up felt intuitive, only wish it could have been a bit quicker.
Mujhe lagta hai ke aapka sales and sign-up steps ka sequence generally thik hai, especially un logon ke liye jo pehle remote workflow software use nahi karte. Onboarding ke dauran jo jo training modules diye gaye, unka order logical tha, isse kaafi smooth transition hua. Lekin, kabhi kabhi mujhe laga ki payment process thoda pehle guide kar dena chahiye tha, kyunki thoda confusion hua ki pehle invoice approve karni hai ya software activate karna hai. Dialer setup ke time pe support mila, jo helpful tha. Overall, aapke software aur training jo hai, woh un logon ke liye suit karta hai jo thoda tech savvy hain aur apne workflows ke saath thoda confident hain. Lekin beginners ke liye shayad thoda zyada instructions add karne ki zarurat hai, takki wo confuse na ho jaye onboarding mein. Aise log jo pehli baar remote workflow software use kar rahe hain, unko thoda patience chahiye is setup mein.
Maine socha tha ki yeh software mera kaam asaan kar dega, par kuch bhi waisa nahi nikla. Sales wale ne jo bataaya tha uske mukable software kaafi complicated laga mujhe, aur uske billing process me bhi problems aaye. Training ke dauraan jitna samjhaya gaya tha, uske baad bhi software use karte waqt bohot confusion hui. Main baar baar support se baat karta raha, magar mujhe laga ki koi bhi cheez properly clear nahi hui. Bas yehi baat mujhe lagti hai ki ye product expect kiye gaye level ke bahut peeche hai, jo sales wale ne bataya tha us se alag. Repeat payments aur invoice ke masle bhi time barbaad karte rahe. Overall main isse khush nahi hoon aur sochta hoon shayad ye mera time waste tha.
I was pretty satisfied with how the sales and pre-purchase steps were laid out, everything made sense initially and communication was straightforward. But at one point, the invoicing details got mixed up, which made me pause. The order of steps didn’t seem to help in catching the issue early, so I ended up double-checking a lot of things myself. It was frustrating because otherwise I think their process is quite organized. The moment it clicked for me was when I realized this confusion arose because the checks should have been earlier in the workflow. That’s the one thing that didn’t feel sensible. Beyond that, the rest of the steps followed well and didn’t create any delays or surprises.
Jab maine WFHI ka software aur training purchase kiya tha, toh maine socha tha ki setup thoda complex hoga aur system shayad slow chalega, lekin actually software smooth aur fast tha. Onboarding flow straightforward tha, aur calling tools jo hain, wo bhi easily samajh mein aaye. Mujhe laga tha ki thode bahut bugs ya glitches hongi, par maine kisi bhi dikkat ka samna nahi kiya, sab kuch as expected hi chala. Training mein thoda zyada detail thi, jo meri samajh ko aur strong banaya. Database feature bhi kaafi useful nikla mera data organize karne ke liye, aur generally automatic updates ne software ko updated rakha bina kisi interruption ke. Sign-up aur payment process bhi simple tha, invoice clear mili thi aur koi extra confusion nahi tha. Support call karne pe quick response mila, jo mujhe laga convenient tha. Overall, maine jo expect kiya tha, usse behtar mila, aur isliye main is product se khush hoon. Ye software mere remote workflow ke liye ek strong madadgar sabit hua, jo maine socha tha uske bilkul aaspaas kiya.
I was pretty excited at first because the sales support gave me quick answers when I called. That was definitely a good thing, made me feel like they cared about my queries. But on the downside, I noticed that they kept asking the same information multiple times, which was a bit frustrating. Plus, I had to wait a little between some stages, like getting details about the dialer and database features. It wasn’t too long but enough to notice. There’s this mix of good quick replies and a bit of drawn-out repetition that left me wanting a smoother flow. So while talking was pleasant and responsive, the process itself could have been more streamlined without so much back and forth. In the end, I guess it’s a balance — some good points but room to cut delays and avoid repeating questions.
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