Thoda confusion hua, kyunki samajhne mein clarity utni nahi thi
Mujhe initial expectations thi ki WFHI ka sales aur pre-purchase process bahut zyada clear aur simple hoga, jaise kisi achhi tech service mein hota hai. Lekin jab main ne unka training aur onboarding dekha, toh mujhe laga ki sab cheezein itni straightforward nahi hain. Unhone jo explanation diye the product ke features ke baare mein, woh thode confusing the aur baar baar mujhe alag-alag jagah se information confirm karni padi, jo mujhe pehle waale experiences mein zyada nahi karni padti thi. Sign-up aur payment flow bhi kuch complex laga, jahan par mujhe laga ki clarity kam thi. Kuch points par training session mein details ke bajaye sirf overview diya gaya tha, jo pura samajh nahi aaya tha. Software ke features jaise dialer aur database theek the, par mujhe laga ki sales process mein zyada transparency honi chahiye thi, tab shayad mujhe zyada confidence milta product mein invest karne ka. Is wajah se thoda frustration bhi hua, kyunki jo simple process expect kiya tha uske mukable mein situation alag thi.