4 out of 54 of 5Verified purchaseSales and pre-purchase
Everything was fine until they mixed up my invoice details
I was pretty satisfied with how the sales and pre-purchase steps were laid out, everything made sense initially and communication was straightforward. But at one point, the invoicing details got mixed up, which made me pause. The order of steps didn’t seem to help in catching the issue early, so I ended up double-checking a lot of things myself. It was frustrating because otherwise I think their process is quite organized. The moment it clicked for me was when I realized this confusion arose because the checks should have been earlier in the workflow. That’s the one thing that didn’t feel sensible. Beyond that, the rest of the steps followed well and didn’t create any delays or surprises.