Quick responses but felt a little repetitive
I was pretty excited at first because the sales support gave me quick answers when I called. That was definitely a good thing, made me feel like they cared about my queries. But on the downside, I noticed that they kept asking the same information multiple times, which was a bit frustrating. Plus, I had to wait a little between some stages, like getting details about the dialer and database features. It wasn’t too long but enough to notice. There’s this mix of good quick replies and a bit of drawn-out repetition that left me wanting a smoother flow. So while talking was pleasant and responsive, the process itself could have been more streamlined without so much back and forth. In the end, I guess it’s a balance — some good points but room to cut delays and avoid repeating questions.