Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,84,298 published WFHI Reviews.

2,88,322 of 3,84,298 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,081 matching

Back to the start of the list
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Labels kaafi confusing the poora experience

    Jab maine sign-up karne ki sochi thi, toh sabse pehle mujhe lagaa ki wording thodi confusing thi. Product description aur features ke labels itne clear nahi the, toh mujhe samajhne mein time laga ki kya mil raha hai actually. Although payment process theek tha, aur invoice bhi time pe mila, fir bhi mujhe laga ki thoda zyada detailed explanation hona chahiye tha sales page par. Training ka mention tha, par uska scope bhi thoda vague lagaa, toh is wajah se uncertainty bani rahi. Onboarding ke baad jab software use karne lagi, toh dialer thoda easily samajh mein aaya, but pehle jab main decide kar rahi thi, mujhe jyada clarity ki zarurat thi. Toh overall, product thik hai, par pre-purchase information ko improve karna chahiye.

    Meghna RamachandranTripura, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Thoda confuse raha lekin result acha nikla

    Mujhe thoda doubts the jab main sign-up and initial use kar raha tha kyunki software mein kaafi cheezein khud se samajhni padti hain. Par main ne thoda patience dikhaya aur dashboard ke alag tools try kiye, jaise dialer aur database features. Unka automatic update system bhi thoda unpredictable tha kabhi kabhi. Lekin overall, jo result mila wo accha tha because maine ek personal workflow customize kiya jisse kaam karna relatively easy ho gaya. Matlab starting mein confusion toh thi but end ke taraf system samajh aaya. Plus, payment and invoicing bhi simple laga. Toh, ultimately socha ki apna time aur mehnat lagakar yeh software kaafi useful prove hoga.

    Shantanu MohantyTripura, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Support hours mostly worked but there were some drawbacks too

    I’ve been thinking about how well WFHI’s hours matched my own working schedule, and it’s a bit of a mixed bag. On the positive side, their support team was available during part of the day when I’m usually online, which made it easier to ask questions about the software and calling tools. The automatic updates didn’t disrupt my day, so that was definitely a plus. But on the other hand, some important windows of my working hours were left unsupported, which sometimes forced me to wait longer for answers than I liked. The billing and invoicing seemed clear enough, and signing up was fairly straightforward, which I appreciated. It’s just unfortunate that the availability doesn’t cover all the hours when I might need help. While I can acknowledge the good parts, especially the ease of payment and updates, I still feel the support doesn’t fully meet the actual hours I keep. So for me, it remains a bit inconvenient despite some helpful features.

    Pratik RaoGujarat, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Sales process mein thodi help chahiye thi, par ab tezi se handle karta hoon

    Jab maine WFHI ke product ke liye contact kiya toh sales aur pre-purchase queries ke liye mujhe thoda assistance chahiye tha. Software ke features samajhna mere liye straightforward nahi tha, is wajah se main thoda hesitate kar raha tha. Lekin unhone samjhaya ki sign-up aur payment process kaisa hota hai, aur yeh jo dashboard aur calling system hai uska use kaise karna hai. Mere hisaab se thoda aur detail mein guidance hona chahiye tha pehle phase mein, taki main jaldi se confident feel kar pata. Ab jab ki maine apna account setup kar liya hai, main software ko independently use karta hoon aur zyada help ki zarurat nahi padti. Dialer aur database system apne aap kaam karte hain, aur automatic updates bhi sahi chal rahe hain. Kya missing tha wo tha shayad ek personalized walkthrough ya demo jisse main jaldi familiar ho jata. Lekin overall, support team available hai jab chahun call karke baat kar sakta hoon. Agli bar jab mujhe naya product lene ka mann hoga toh main shayad thoda aur pehle se prepare karunga based on is experience.

    Bhargav ThampiMeghalaya, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Simple hai, par expect jaisa nahi tha

    Honestly bolu toh mujhe laga tha ki product thoda different hoga signup ke waqt, par jo mila vo thoda alag tha. Training wo level pe nahi thi jaisa anticipation tha, kuch features expected the jo mujhe shayad samajh nahi aaye. Dialer thik hai, aur database waisa hi hai jaise bataya gaya, par poora flow thoda complicated nikla jab use karna shuru kiya. Automatic updates se kabhi kabhi changes aa jate hain jo confusing lagte hain. Support theek tha, but lagta hai response time thoda aur quick hona chahiye tha. Invoice process straightforward raha, sign-up bhi easily ho gaya. Overall ekdum perfect nahi hai, par use karna mushkil nahi hai. Jo log beginner hain remote workflows mein, unko shayad ye confusion ho sakta hai; lekin jo thoda practice kar chuke hain, unke liye chal jayega. Payment aur subscription clear the, koi problem nahi hui. Simply, ye product mera expect kiya hua exact match nahi tha, thoda upar niche tha he, but usable hai definitely.

    Simran DubeyLakshadweep, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Excited to start despite a bit of a slow first step

    I wasn't quite sure how long it would take to get everything set up when I first signed up for the software and training. It actually took longer than I expected to get going, mainly because the onboarding flow included a lot of detailed steps and I kept circling back to some parts to understand better. But, honestly, that gave me more confidence as I realized how much effort is put into setting things up right from the start. The sales interactions were patient and didn’t rush me, so I didn't feel pressured, which helped because I could consider everything carefully. Even though it felt like a slow beginning, I now appreciate that the process prepares you to use the calling tools and database efficiently without surprises. So overall, the feeling of starting slow transitioned into feeling well equipped, which is why I’m happy with the purchase and how the onboarding was handled.

    Kalpana Nikhil BhandariDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Response liya manage karne mein laga thoda waqt, par akhir mein mila acha solution

    Jab maine WFHI ke sales team se contact kiya, toh first se expectations thi ki sab kuch quickly resolve ho jayega. Shuruaat mein process thoda lamba laga, specially jab payment aur sign-up issues saamne aaye. Kuch technical glitches ke wajah se mujhe details dobara deni padi, jisse overall time thoda badh gaya. Lekin main yeh samajh raha tha ki in sab challenges ke bina smooth onboarding mushkil hota. Sales team aur support dono hi har step pe patient rahe aur final solution dene mein apna best diya. Backup options ki bhi baat hui, jisse mujhe lagta hai ki agar future mein koi dikkat aaye toh handle karna aasan rahega. Jo positive baat thi, wo yeh ki jitne waqt laga, wo poora utilize hua mera software ko samajhne mein, training mein, aur payment ke process mein clarity laane mein. Telecom support bhi call par clear answers deta raha, jo thoda tension kam karta tha. Toh poora experience le kar main kahunga ki thoda slow tha toh hai, magar jo outcome mila wo mera kaam acha karne mein madadgar tha. Isi wajah se agla step lene se pehle main thoda aur samay invest karne ko taiyaar hoon.

    Pranav ShahManipur, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    It just didn’t click for me, honestly

    Right from the start, I found the whole sign-up and invoicing process confusing and slow. It felt like I was stuck on small details that should have been clearer if the initial support had been more proactive. I didn’t feel like my questions about how the calls would be managed or how the database integrates were really answered until after I had already purchased, which was frustrating. Then, once inside the software, the onboarding training seemed rushed and left a lot unsaid about how to effectively use the dialer and the calling tools. Every time I tried to set up my workflow, it felt like I was missing critical info that should have been upfront. I tried calling the support line a few times, but responses were either delayed or a bit generic. I honestly can’t say I felt confident enough to proceed further without external help. Considering this, I’m certain I would need help from them again to understand the parts of the WFHI system I never really got comfortable with. Despite my efforts, the software and training didn’t click with how I work, and that hold-up made me hesitant about trying again without a lot more guidance from the start. So next time, if I decide to give it another go, support would definitely have to be there from day one otherwise it’s just too much guesswork.

    Chaitanya GokhaleMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Mixed laga kyunki order thoda ajeeb tha magar overall samajh mein aaya

    Maine jab product buy karne ke steps dekhe toh laga ki sequence thoda ajeeb hai, pehle sign-up ke baad training start ho jata, phir software details milti, ye ideal hota. Par yahan pehle training info di gayi aur fir invoice ka process aaya jo thoda ulta laga. Lekin overall sab formalities sampann ho gayi, toh zyada dikkat nahi hui. Payment karne ke baad mujhe lagna start hua ki dialer aur database ki jo features bataye the, unka use thoda complicated tha pehle do din, par training sessions ne kaafi help kiya. Kabhi kabhi mujhe lagta ki automatic updates ka thoda effect mujhe samajh mein nahi aaya, par support team ne patiently phone pe clarifications diye. Signing up ka process straightforward tha, invoice sahi time pe mila, bas order mein thoda confusion bani rahi. Shayad agar steps thoda logically organise hote toh experience better hota. Fir bhi software ki quality achhi thi aur training ne kaafi smooth kiya mera workflow ko. Isiliye main is service ko mixed review deta hoon but future mein changes ke saath better ho sakta hai.

    Ravi JhaMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Handled the hiccups logically without fuss

    I went into the pre-purchase process expecting a streamlined experience, and mostly it was just that. When the initial registration form refused to accept my details, I contacted support immediately. The response was adequate and eventually led to corrective actions without any unnecessary escalation. Although the initial hiccup could have been a discouraging barrier, the way they addressed it felt systematic rather than reactive. After the issue was resolved, the subsequent invoicing and payment processes worked as intended. There were no surprises in software access or training sign-up either. In this regard, the entire approach felt professional and level-headed, with clear procedures to manage setbacks. I wouldn’t call it flawless since initial confusion might unsettle some, but for me, it felt like a practical system rather than a stressful ordeal. The team never pushed unnecessary steps, keeping the flow direct, which I preferred. Overall, the whole thing felt manageable from first contact to getting started.

    Devang Nishant ShettyWest Bengal, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy