Labels kaafi confusing the poora experience
Jab maine sign-up karne ki sochi thi, toh sabse pehle mujhe lagaa ki wording thodi confusing thi. Product description aur features ke labels itne clear nahi the, toh mujhe samajhne mein time laga ki kya mil raha hai actually. Although payment process theek tha, aur invoice bhi time pe mila, fir bhi mujhe laga ki thoda zyada detailed explanation hona chahiye tha sales page par. Training ka mention tha, par uska scope bhi thoda vague lagaa, toh is wajah se uncertainty bani rahi. Onboarding ke baad jab software use karne lagi, toh dialer thoda easily samajh mein aaya, but pehle jab main decide kar rahi thi, mujhe jyada clarity ki zarurat thi. Toh overall, product thik hai, par pre-purchase information ko improve karna chahiye.