Took too long to feel settled
When I first started the training and onboarding process, I was hopeful since the introductory materials looked comprehensive. However, as days passed into weeks, issues surfaced that made day-to-day use frustrating. The software itself sometimes behaved unpredictably — for example, the database sync would lag, and the dialer had connectivity issues that interfered with regular calls. On the other hand, the learning platform tried to guide me through common problems, and there were scheduled update notifications that promised improvements. But the pace of learning was slower than I expected because certain modules weren’t as clear or interactive as they could be, which made repetitive tasks tiresome. The telephonic support was a mixed experience; occasionally, they were available to help, but at other times it felt like waiting endlessly. The sign-up and payment process was smooth and transparent, so at least that part was hassle-free. After spending significant time trying to get comfortable, I feel I should have anticipated how long the whole setup would take for effective daily use. That kind of adjustment period was longer than I was hoping for.