Training mein mujhe zyada madad chahiye thi
Main WFHI ke training aur onboarding se kuch zyada hopeful thi, lekin jo mila, woh meri ummeedon se bilkul alag tha. Jab main software ko start kar rahi thi, toh training module mein jo steps diye gaye they, woh mere liye kaafi confusing the. Mujhe laga tha ki training sessions ke dauraan mujhe basic se lekar advanced tak ki sab cheezein sikhayi jayengi, taaki main khud independent ho jaun. Lekin waise toh kuch explanations thi, par woh itni clear nahi thi ki bina kisi aur madad ke aage badh sakun. Jo database feature aur dialer hain, unka practical use samajhne ke liye mujhe baar-baar support ko call karna pada, jo time-consuming tha. Onboarding flow thoda scattered laga, jisme mujhe lagta hai aur structured guidance honi chahiye thi. Agli baar jab main software ko dobara upgrade karungi, tab mujhe lagta hai mujhe fir se koi help chahiye hogi, kyunki training poori tarah se samajh nahi aayi thi. Aisa lagta hai ki yeh training beginners ke liye nahi hai, aur mujhe lagta hai yeh point aapko dhyan mein rakhna chahiye.