Training wasn’t simpler than what I used before
I expected the training to be more concise and easier than previous programs I’ve used, but it wasn’t. The sessions felt somewhat repetitive and covered basics I already knew, which made the process slower than I anticipated. While the onboarding flow was clear and well-structured, it lacked the efficiency I hoped for. The software itself integrates well with the calling tools and database, so the end product is decent. But the training phase dragged compared to what I experienced elsewhere. I think the designers could reduce unnecessary repetition to make it more engaging. Apart from that, the invoicing and payment steps were straightforward and without hassle, but training definitely fell short of my expectations based on past experiences.