Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,518 published WFHI Reviews.

2,91,419 of 3,88,518 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,824 matching

Back to the start of the list
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    I never really felt confident by the end

    I tried to get a good sense of the pre-purchase and sales explanations, but I must say that the confidence never really clicked for me. The signing-up process was okay, but as I moved into the training and started using the call dialer and database, I felt unsure if the tools would fully meet my workflow needs. The automatic updates sometimes made things confusing rather than simpler, and I wasn’t sure if telephonic support would be quick enough when I needed help. While the invoicing system worked fine and payments cleared without issue, the overall experience left me questioning whether this service was really the right fit. The moment it didn’t click for me was during the onboarding step, where the explanations weren’t as clear as I hoped and I felt like I was guessing on how to use the calling tools effectively. So based on that, my confidence was quite low by the time I finished exploring the features.

    Shobha BharadwajJharkhand, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Good features, but tiring to get started

    kuch features achhe hain, par sign-up se lekar onboarding tak kaafi waqt laga. thodi zyada repetition bhi hui, jo frustration create karti hai aur smooth nahi lagta.

    Rina MalhotraLadakh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Is baar ka experience kaisa tha, kya phir se karungi?

    Main soch rahi thi ki sales process thoda jaldi hoga, par kabhi kabhi mujhe baar-baar wahi basic queries repeat karni padti thi. Waiting time bhi thoda lamba laga, jo kabhi frustrate karta tha, lekin sales team ne generally patiently handle kiya. Sign-up mein basic checks theek chale, par invoice milne mein thodi delay especially pehle din hui. Training sessions ke baad dialer aur database features samajhna easy tha, mujhe lagta hai ye continuous support ki wajah se possible tha. Mujhe laga ki jo initial repetition aur wait tha, wo iska practical use karke thoda balance ho gaya. Agar ye support system aise hi bana rahe, toh main consider karungi ki main dobara bhi yeh platform try karu, bas thoda better timing ho toh perfect rahega. Overall, mila jula experience tha lekin positive tha.

    Jyoti DubeyHaryana, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Setup mein one-time help thi, par ongoing support ki kami mehsoos hui

    Jab maine WFHI ke liye sign-up kiya, toh mujhe laga tha ki mujhe ek baar settings complete karni hongi, phir software khud chalti rahegi. Lekin mujhe yeh samajh aaya ki bahut saari cheezein jo setup ke dauran batayi gayi thi, woh sirf ek baar ke liye hi effective thi, aur baad mein baar baar operational issues ke liye mujhe manual help leni padti hai. Main expect kar rahi thi thoda zyada continuous guidance ya automatic updates kabhi kabhi, par zyada tar times mujhe support ko call karna padta tha. Mujhe yeh bhi laga ki onboarding ke waqt jo training mili thi woh comprehensive thi lekin software chalane ke dauran jo difficulties aayi woh zyada thi aur unke liye ongoing support zaruri lagta hai. Is wajah se main thoda disappoint hui kyunki jo maine expect kiya tha aur jo mila usmein thoda gap tha. Overall, setup smooth tha, but maintenance mein thoda struggle raha.

    Charu SenguptaDelhi, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    It was a mixed bag, sometimes smooth, sometimes slow

    The sales and pre-purchase experience had its ups and downs, if I’m honest with you. On the one hand, signing up was fairly straightforward; the steps for entering my details and choosing a plan didn’t take long at all. Payment was processed efficiently, and I got the invoice sent in quick time, which I appreciated. However, when it came to training info and understanding the full scope of features, I felt like I got stuck waiting more than once. Some useful training materials seemed to require repeated visits or clarifications from support, which slowed the early days down. Waiting on phone calls to answer my questions added to the delay – sometimes I was on hold longer than I expected. On the bright side, the database feature was easy to explore and seemed well integrated, even if I initially had to figure things out by myself. So, overall, I’d tell a friend it was an okay experience but expect some hiccups with delays and needing patience for support – not the quickest or slickest process every time, but it got there in the end. Worth the effort, but maybe don’t expect a trouble-free ride all at once.

    Yogesh NadkarniTripura, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Aapke sales mein zyada repeat aur wait tha jo bekar laga

    Main aapse yeh kehna chahti hoon ki sales aur pre-purchase phase mein mujhe kaafi disappointment hui. Jab main pehli baar contact kiya, toh mujhe lagataar bar bar wahi baatein repeat karni pad rahi thi, jo waqt barbaad karne jaisa tha. Aapke representatives ka response time bhi zyada tha, jis wajah se mere decisions pe delay hua. Training aur software ke benefits samjhane mein details kam thi, aur main clarity chah rahi thi ki sign-up aur payment kaise kaam karega. Aur sabse bada issue tha ki jo clarity maine expect ki thi, wo mujhe nahi mili, toh main confused thi puri process ke baare mein. Agar aap is stage pe better communication karte, toh behtar laga hota. Abhi tak mujhe lagta hai ki yeh poora experience waste time tha saare wait aur repetition ki wajah se.

    Aarti PandeyTelangana, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    Not for those who hate baar-baar wait aur bore questions

    Bro, yeh sales and pre-purchase process toh mujhe bilkul suit nahi kiya. Pata nahi kitne baar mujhe wohi questions puchhe gaye, aur call pe baat karte karte lag gaya ki main bas wait hi kar raha hoon. Kabhi lagta tha ki time waste ho raha hai. Jo dialer use karte ho, usmein bhi ajeeb si problems aayi hain, jaise ki connection drop hona. Continuous back and forth conversations mein clarity nahi thi aur mujhe laga ki support team bhi thoda late response de rahi hai. Main yeh suggest nahi karunga un logon ko jo easy aur fast experience chahte hain, kyunki yaha toh lagataar repeat ho raha tha aur patience test hota raha. Mujhe lagta hai ki agar aapko smooth aur tez signup process chahiye toh shayad yeh option best nahi hai. Simply put, yeh mera experience hai aur bahut frustrated feel kar raha tha during the whole process, so better dhyan se soch ke lena.

    Asif Vishakha NarayananMizoram, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Finally understood it fully, but only after struggling a bit

    At first, I wasn’t sure how to navigate the entire sales and pre-purchase information about the software. The details were not immediately obvious and some parts of the training seemed to assume I already knew certain concepts. For a while, I felt like I had to figure key features and usage mostly on my own without enough help upfront. The documentation helped a bit but wasn’t quite comprehensive for my needs. However, after spending extra time exploring the software and tinkering with the dialing tools and database, a clearer picture did eventually emerge. There was a moment when things clicked and I realized how the workflows and automatic updates synchronize. That moment was satisfying, though it took longer than I expected. I guess a more guided walkthrough before purchase might have saved me some confusion. The sign-up and payment process were as expected, but comprehensive clarity on capabilities could have been better communicated initially.

    Esha RamachandranPunjab, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Clear labels but confusing wording elsewhere

    The sales and pre-purchase experience with the software and training materials had its moments of clarity alongside frustrating ambiguities. On the positive side, the labels on the sign-up and payment pages were straightforward enough for me to grasp what information was expected. The invoicing process was also fairly standard, which helped me understand the flow without much guesswork. However, the wording used in some parts of the onboarding materials and the description of features like the calling tools and database options left me puzzled at times. It felt like jargon was used without proper explanation, which is discouraging for anyone trying to learn remotely with limited prior knowledge of workflow software. Additionally, the steps within the dashboard sometimes seemed inconsistently titled or ordered, causing me to hesitate about whether I’d completed the necessary stages. Telephonic support was somewhat helpful but didn’t fully resolve the confusion caused by unclear terminology. The automatic updates feature ran smoothly, which I’ll credit as a reliable aspect of the system. Overall, there’s a balance between well-labeled clear parts and sections that could use more accessible language and better structure, as this inconsistency impacted how quickly I could move forward. I appreciate the intent behind the sales info but believe the overall explanation style could be warmer and clearer to help new users feel more comfortable.

    Vasudha BhandariKerala, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Not quite what I expected when things went wrong

    I was surprised by how the sales and pre-purchase communication handled issues when things didn’t go as planned. While the initial sign-up and payment aspects seemed straightforward, once any complications arose, the process felt sluggish and somewhat disorganized. I appreciated that the software and training offered some useful features, but when there were glitches or questions, the response was delayed and at times unclear. It was warm in tone, and the staff attempted to be polite, yet the practical resolution was often lacking. What surprised me most was the lack of real-time support when I needed help with the dialer tool setup and database integration. The invoicing was reliable, but follow-up explanations about charges were sometimes inconsistent. I expected a smoother path given the promises, but instead the experience felt more like navigating obstacles without clear guidance. This has tempered my enthusiasm and made me cautious about relying fully on the system going forward.

    Mukesh SatheMadhya Pradesh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy