Setup mein one-time help thi, par ongoing support ki kami mehsoos hui
Jab maine WFHI ke liye sign-up kiya, toh mujhe laga tha ki mujhe ek baar settings complete karni hongi, phir software khud chalti rahegi. Lekin mujhe yeh samajh aaya ki bahut saari cheezein jo setup ke dauran batayi gayi thi, woh sirf ek baar ke liye hi effective thi, aur baad mein baar baar operational issues ke liye mujhe manual help leni padti hai. Main expect kar rahi thi thoda zyada continuous guidance ya automatic updates kabhi kabhi, par zyada tar times mujhe support ko call karna padta tha. Mujhe yeh bhi laga ki onboarding ke waqt jo training mili thi woh comprehensive thi lekin software chalane ke dauran jo difficulties aayi woh zyada thi aur unke liye ongoing support zaruri lagta hai. Is wajah se main thoda disappoint hui kyunki jo maine expect kiya tha aur jo mila usmein thoda gap tha. Overall, setup smooth tha, but maintenance mein thoda struggle raha.