Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,87,534 published WFHI Reviews.

2,90,698 of 3,87,534 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,913 matching

Back to the start of the list
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Onboarding training bilkul waise hi chali jaise expect kar raha tha

    Training sessions jo WFHI ne provide kiye the, woh bilkul hamare expectations ke according the. Jo cheezen maine pehle se sochi thi ki sikhaayi jayengi, woh mila aur training format bhi practical tha. Har module ko smoothly explain kiya gaya tha aur software ka use karna kaafi straightforward tha. Onboarding phase me har step ko detail me cover kiya gaya jisse main confidently apne remote workflows setup karta raha. Kahin bhi koi confusion ya gap nahi lagi mujhe training me. Overall, mujhe laga ki main jis tarah expect kar raha tha, training us se match karti thi aur isiliye mujhe agle steps me bhi software confidently use karne me aasani rahi.

    Ankit GoswamiArunachal Pradesh, IndiaExperience: Published:
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Not sure if I will give it another try due to scheduling issues

    The training sessions were structured in a way that I felt didn’t really match the hours I could dedicate. While the content itself was relevant and the software explanations were clear, the timing made me struggle to keep up. I appreciated the support team’s willingness to adapt but overall, fitting the training into my actual working hours was difficult and tiring. The onboarding flow was decent, but not flexible enough for my schedule. Because of these issues, I don’t think I will attempt the training again, even though I can see the potential benefits if one had more compatible timing.

    Rajani ChopraPuducherry, IndiaExperience: Published:
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Started well but overall onboarding lacked speed and detail

    I found getting started with the software took longer than I expected mainly because the onboarding process had some gaps. The initial training modules were detailed but there wasn’t enough guidance on how to use the calling tools in real time, which slowed me down. It felt like the steps lacked some clarity about sequence and integration across features like the dialer and database. I also noticed that the automatic updates didn’t always notify me clearly, so I missed a couple of improvements that would have helped me work faster. While support was available on phone, the help lacked depth in explaining complex workflows when I needed it. The onboarding ended up being a drawn-out affair without a real shortcut or checklist to confirm readiness. In conclusion, the lack of a streamlined clear path during training and how long it took to be fully operational were the biggest downsides for me.

    Ashok Ruchi KurupAndaman and Nicobar Islands, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training aur onboarding: Acha-bura dono side se dekha

    Maine training aur onboarding experience mein acche aur bure dono aspects ko dekha jab main WFHI software ka use start kar raha tha. Pehle toh registration aur initial setup kaafi simple tha, jisme clear instructions mili thi aur basic tutorial achhe se design kiye gaye thay. Ye mujhe jaldi se ready hone mein madad kar raha tha, jo acha laga. Lekin jab main actual workflows par aaya toh software ke kuch complex features ko samajhne mein thoda time laga aur thodi confusion bhi hui. Training material mein thodi aur depth hoti toh better hota. Onboarding ke dauran support team se contact kiya toh woh mostly helpful rahe, par kabhi-kabhi response delay hua jis se frustration bhi hua tha. Calling tools achhe work karte hain, lekin dialer mein kuch chhoti glitches aayi thi. Overall, start thoda smoothly hua tha lekin complete chalne mein more self-learning bhi karna pada. Toh kehta hoon ki WFHI training process average tha, jisme dono side ki baatein samajhni chahiye jab koi use karta hai.

    Madhav NairMaharashtra, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    It clicked when I completed my first call training module

    The training and onboarding felt a bit slow at first, but things really came together once I finished the call-making module. Initially, I struggled with understanding how to use the dialer effectively and felt the instructions were somewhat generic. After spending a few sessions, the moment it clicked was when I successfully set up my first calling list using the database feature. That practical application helped me see the value of the software tools and how they could fit into my workflow. The initial onboarding process took some real patience, but the training was thorough enough to cover most aspects. Although I would have appreciated a quicker introduction to some advanced features, the basics definitely prepared me well to get going. From there, I felt ready to handle my remote work efficiently. So overall, it took some time but the training did its job effectively in the end.

    Sankalp Prakash DasMaharashtra, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Training was mostly logical, but some steps felt out of place

    I really liked how the training and onboarding process was structured in general. It started with the fundamental concepts, moving on to practical exercises with the calling tools and dialer which made sense to me. The database tutorial was clear and helped me understand how to organize contacts efficiently. However, one thing I found a bit confusing was the jump to invoicing before fully covering automatic updates, which seemed slightly out of order. It would have been nicer if the sequence had a more natural flow, especially around how updates might impact those payment processes. Still, the overall pace was manageable, and I think the training helped me get ready fairly well. Support during onboarding was responsive too, which kept things moving smoothly. So overall, there were definite positives and some minor drawbacks in how the training was sequenced, but I found it useful and would recommend it for someone willing to keep an open mind.

    Siddharth SidhuGujarat, IndiaExperience: Published:
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Training timing didn’t fit my real work hours

    The training and onboarding schedule felt quite disconnected from my actual work routine. Initially, the sign-up process was smooth, and I was ready to dive in, but the scheduled training sessions would often clash with my busiest hours of the day. This meant I either had to adjust my workflow or miss parts of the live sessions, neither of which was ideal. When I tried going through recorded material instead, I found some of it less engaging and less practical to my specific needs, making it harder to stay motivated. The onboarding flow itself was thorough, covering many aspects, but the timing just wasn’t flexible enough to accommodate my work pattern. Also, the call-in support during these hours was limited, so getting timely help was a bit tough. Overall, the process was informative but felt a bit rigid time-wise, which impacted how well I could absorb and implement the training effectively. It left me feeling somewhat frustrated about fitting the software into my daily schedule.

    Uday MohanLadakh, IndiaExperience: Published:
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Toh jab main training aur onboarding ko sochta hoon, toh ek mixed feeling aati hai. Starting phase t

    Toh jab main training aur onboarding ko sochta hoon, toh ek mixed feeling aati hai. Starting phase theek tha, thodi basic training thi jo samajh aa gayi thi but thoda rushed lag raha tha. Jo cheezein maine expect ki thi ki detailed hongi, woh thodi missing thi. Uske baad, software ko samajhne mein confusion hui, specially jab dialer aur database ko integrate karne ki baat aayi toh lag raha tha ki main adhoora sikha hoon. Lekin haan, telephonic support kaafi madad karta tha jab main stuck ho jata tha. Invoicing process bhi smooth tha, bina kisi dikkat ke ho gaya tha. Confidence ke mamle mein, main itna confident nahi tha ki aage bhi bina kisi help ke chalunga, jo thoda disappointing tha. Overall, thoda aur clarity aur pacing training mein honi chahiye thi, par support aur invoicing theek tha.

    Praveen VermaOdisha, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Could Do It Again but With Some Reservations

    The training and onboarding process with WFHI was a mixed bag for me. On one hand, the training content was very thorough and introduced the software features in a logical order, which was quite helpful. The onboarding flow itself felt straightforward enough for me to follow without too much trouble. However, I found some of the wording and labels used within the software and training materials a bit confusing. Terms sometimes didn’t seem intuitive, which meant I had to spend extra time figuring out what was meant, especially when using the dialer and database functions. It didn’t feel consistent throughout, and that was a little frustrating during critical moments. Calling the support line helped to clarify some points, but I would have preferred clearer explanations upfront. If I were to do it over again, I might be more prepared knowing such hiccups could pop up. Despite these issues, the overall onboarding was smooth enough, and the automatic updates kept improving the experience. I might try again with more patience for the vocabulary quirks.

    Vishal VenkatesanMadhya Pradesh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Onboarding Needed More Streamlined Steps, Took Some Effort

    The onboarding with WFHI was a mixed bag in terms of how the steps were laid out. While each stage of the training was useful and covered important elements such as setting up the dialer and learning the database features, the order in which they were presented often felt a bit haphazard. For example, I found myself configuring calling tools before fully understanding how the database integrated with the workflow, which made the process a bit more challenging. That said, the software’s automatic update feature helped smooth out later stages by fixing bugs seamlessly. There was also good telephonic support, but the overall experience demanded considerable effort just to stay organized through the setup. If the sequence had been simpler and more logical, it could have saved time and reduced confusion. Despite this, I appreciate that everything eventually came together well enough to be workable, though I do have that small reservation about orderliness.

    Vijay ShanbhagManipur, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.