Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,87,044 published WFHI Reviews.

2,90,345 of 3,87,044 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,549 matching

Back to the start of the list
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    It clicked once I saw the flow from sign-up to dialing

    Hey friend! So I wanted to share my experience with the whole sign-up and pre-purchase flow, and honestly, it was a bit of a rollercoaster until one moment that made it all click for me. At first, I felt like the steps were jumping around a little—like I would complete one part, then suddenly have to go back to do something earlier, which was confusing and made me doubt if I was even doing it right. But then, when I finally got to explore the dialer and calling tools after the onboarding, everything started making sense. The order of operations suddenly felt logical; it was like pieces fell into place when I could dial out directly from the database without switching tabs. So, while the early stages of the signup and training process were a bit roundabout and made me question the flow, the moment I saw the flow from entering contacts to making calls together, everything seemed way more sensible. It probably would help others if that part of the sequence was highlighted better upfront, so it surprises no one as much as it did me. Either way, now that I’m more comfortable navigating, I feel better about the whole process and the structure they’ve used overall.

    Jyoti SomaiyaTripura, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    expectation thi easy lekin mila kuch aur hi

    Maine socha tha ki jo sales aur pre-purchase info milegi, wo kaafi clear aur simple hogi, par asli mein mujhe apne level pe bahut kuch khud samajhna para. Software ke features ko samajhna itna easy nahi tha jaise maine expect kiya tha, aur woh jitni detail chahiye thi, vo available nahi thi website ya onboarding mein. Dialer aur database ke baare mein kaafi confusion thi, aur training bhi utni asaan nahi lagi. Sign-up process mein thoda time laga, aur invoicing bhi initially mujhe samajh nahi aayi ki kaise kaam karti hai. Main sochti thi main jaldi se start kar paungi, par mujhe lagta hai ki woh expectations realistic nahi the. Overall, ye experience mujhe koi clarity nahi di jo main chah rahi thi, isiliye main isko satisfactory nahi kahungi.

    Amrita RamanMaharashtra, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Setup thoda slow tha, par thoda toh tha support bhi

    Main ne WFHI ka software lene ke baad expect kiya tha ki jaldi se sab kuch ready ho jayega, par aisa nahi hua. Signup aur invoicing ko process karne mein thoda bhaut time lag gaya, jo mujhe protest karna nahi pasand hota. Training aur onboarding jo dikhaya gaya tha, woh bhi thoda delayed mila, jis wajah se main turant kaam shuru nahi kar payi. Dialer use karne ke liye software setup karte waqt kai baar interruptions aaye aur kuch technical masle bhi samne aaye. Lekin ek achhi baat yeh thi ki support team ek baar problem samajhne ke baad reasonable madad kar rahi thi. Phir bhi, main expect karti ki starting phase zyada smooth hota, taki workflow jaldi start ho jata. Overall, itna sab ek saath manage karna mushkil raha, aur main thoda stress mehsoos kar rahi thi is wajah se, jab main WFHI system se naye projects handle karna chahti thi. Thodi aur timely onboarding guide ya assisting call milti toh better hota.

    Kalpana SardesaiChandigarh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    clear sales info; would do it again

    The whole sales and pre-purchase process was pretty clear and direct. I appreciated that they didn’t overpromise and explained the features of the software and training honestly. The sign-up details were straightforward, and the invoicing process was communicated well upfront so I wasn’t caught off guard. I had a couple of questions during the pre-sale stage, and the answers were to the point without any fluff. That gave me the confidence to proceed without hesitation. The clarity on what the product includes and what it doesn’t was important to me, so I knew what to expect. There were no surprises in the payment or onboarding after purchase either. I would definitely go through this process again if needed because it’s so straightforward and well laid out, making it easy to understand the commitment I was making.

    Ishaan Jeevan SridharanTelangana, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    I was pleasantly surprised by the simplicity of the process. I thought I would have to figure out a

    I was pleasantly surprised by the simplicity of the process. I thought I would have to figure out a lot on my own, but the information provided was clear and easy to follow. There was just a bit of research needed, but overall I was impressed by how straightforward everything was.

    David PatelTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Good for self-starters, won’t suit those wanting hand-holding

    I wouldn’t hesitate to say that this software and training setup is best suited for people who are confident in navigating new tools mostly on their own. The pre-purchase communication and sales process were clear and to the point but didn’t include a lot of hand-holding or detailed help. That’s fine if you are comfortable figuring out most of it yourself or have some prior experience with this type of workflow. If someone needs more guided assistance or hand-holding, they might find this a bit lacking. I expect that for my next cycle, I won’t require much help since I’ve already explored most areas on my own and with the training materials. So, in short, it’s straightforward and efficient but leans more towards independent users rather than those looking for a very supportive setup.

    Advait ChhabraMaharashtra, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Kuch achha tha, par aapka system purane tools se kammjor tha

    Honestly, main pehle jo software use karti thi, uske comparison mein aapka offer mujhe zyada convincing nahi laga. Jo sales aur pre-purchase information mile woh thode se generic the, aur main expect karti thi ki thoda zyada customized guidance milegi. Aapne jo onboarding ka process bataya tha, usmein kaafi baar communication clear nahi tha, jisse mujhse setup mein confusion ho gaya. Calling tools aur dialer bhi utne reliable nahi lage jitna maine pehle dekha tha. Database integration mein bhi problems aayi, jo mujhe kaafi frustrating laga. Mujhe lagta hai ki aapke competitors ke comparison mein aapke software mein kuch features missing hain. Aap se main expect karti thi ki behtar support aur updated tools provide karenge. Isliye main disappointed hoon; maine zyada seekhne ki sochi thi, par system meri expectations pe khara nahi utara.

    Deepa RajanMeghalaya, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    lagataar baar-baar wait karna pada, frustrating experience tha

    Main soch raha tha ki sales aur pre-purchase process zyada smooth hoga, kyunki online software aur training services mein aap expect karte ho ki sab fast hota hai. Lekin mujhe baar baar same basic info deni padi telephonic support ko jaise ki mera database integration ka issue and dialer tools ke functionalities ke baare mein. Ye process mujhe thoda time waste karne jaisa laga, jo main expect nahi kar raha tha kyunki mujhe laga tha ki sign-up aur onboarding transparent honge saari details ke saath. Waiting time bhi kaafi zyada tha, jaise ki jab mein invoicing aur payment ke baare mein pooch raha tha, toh lagataar connect hone mein deri hui. Main puri umeed karta tha ki yeh sab cheezein faster hongi aur thoda efficient hongi compared to simple software solutions jinke liye streaming aur telefonic support ki requirements nahi hoti. Overall iska jo impact raha mere upar, woh frustrating tha kyunki mujhe bar bar repeat karna pad raha tha apna sawal or issue aur waqt zaya ho raha tha. Mujhe laga ki aap sales aur support team ke coordination mein kuch improvement kar sakte hain taaki customer ka experience better ho jaye.

    Rohan DeshmukhWest Bengal, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Steps were all out of order, made no sense to me

    I started out feeling optimistic about signing up, but the whole pre-purchase process ended up really frustrating me because the sequence of steps wasn’t laid out logically. Right from the beginning, I felt like I was jumping around between signing up, invoicing, and trying to understand what training was included. There was no clear linear path, so I kept getting stuck trying to figure out what to do next. For example, I was prompted to confirm payment details before getting a real sense of the software features or the support options available, which felt backwards. Then, the onboarding seemed to assume I knew things that I hadn’t been shown yet, so I was left confused about how to actually start using the calling tools and the dialer effectively. Attempts to get help via telephonic support were slow, and at times I felt like I was just being passed around without clear answers. The database feature and regular updates were mentioned too late in the process, which made it hard to understand their relevance to my work. All in all, the order of steps made it an unpleasant experience for me, and I wish the sign-up, training, and invoicing flows had been arranged in a more sensible, beginner-friendly way. It left me feeling like I wasted time on things before they were ready to be used.

    Ravi NadkarniGujarat, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Thoda ajeeb sa laga explanation, par samajh lene layak tha

    WFHI ka sales aur pre-purchase phase thoda mixed experience tha mere liye. Jab main software aur training ke baare mein padh rahi thi, toh kai jagah par explanations thodi unclear lag rahi thi, especially software ke features aur unka fayda. Kabhi jargon use hua jo mujhe samajh nahi aaya bina poochhe. Lekin overall, mujhe sab kuch basic level pe samajh mein aa gaya aur signing up ka process bhi clear tha. Labels and pricing options thode complicated lage initially par clear information milne par sab manageable lagta tha. Main expect karti thi thoda aur easily explain karein product ko, takki bina doubt ke select kar saku. Par fir bhi mujhe lagta hai ki agar main thoda patience rakhu, toh ye samajhna mumkin tha. Toh, feeling thodi confused thi, par enough information thi basic needs fulfill karne ke liye.

    Lakshmi BalakrishnanPuducherry, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy