lagataar baar-baar wait karna pada, frustrating experience tha
Main soch raha tha ki sales aur pre-purchase process zyada smooth hoga, kyunki online software aur training services mein aap expect karte ho ki sab fast hota hai. Lekin mujhe baar baar same basic info deni padi telephonic support ko jaise ki mera database integration ka issue and dialer tools ke functionalities ke baare mein. Ye process mujhe thoda time waste karne jaisa laga, jo main expect nahi kar raha tha kyunki mujhe laga tha ki sign-up aur onboarding transparent honge saari details ke saath. Waiting time bhi kaafi zyada tha, jaise ki jab mein invoicing aur payment ke baare mein pooch raha tha, toh lagataar connect hone mein deri hui. Main puri umeed karta tha ki yeh sab cheezein faster hongi aur thoda efficient hongi compared to simple software solutions jinke liye streaming aur telefonic support ki requirements nahi hoti. Overall iska jo impact raha mere upar, woh frustrating tha kyunki mujhe bar bar repeat karna pad raha tha apna sawal or issue aur waqt zaya ho raha tha. Mujhe laga ki aap sales aur support team ke coordination mein kuch improvement kar sakte hain taaki customer ka experience better ho jaye.