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WFHI Reviews

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4.0out of 5

4 out of 5

Based on all 3,87,916 published WFHI Reviews.

2,90,975 of 3,87,916 reviews include a verification label.

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WFHI Reviews

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  • 3 out of 53 of 5Verified purchaseSupport and communication

    Support kaafi helpful tha par step sequence thoda confusing bhi

    Mujhe lagta hai ki telephonic support achha tha overall, par kabhi kabhi steps thoda ajeeb sequence me diye gaye jaisa laga. Shuru me jab main dialer set kar raha tha, mujhe thoda wait karna pada jab tak support available ho. Jab solution mila toh woh detailed tha aur samajhne layak tha, par pehle step ke baad agla step samajhna mushkil tha kyunki woh immediate nahi tha. Database ko integrate karte waqt bhi same confusion hui ki pehla kya karna hai aur aage kaise badhna hai. Mein soch raha tha ki shayad communication thoda zyada streamline ho sakta tha jisse pata chale ki next action kya hai. Sign-up aur payment me koi dikkat nahi aayi, wo simple tha. Updates automate tarike se aate rahe, jo acha laga. Overall, mujhe lagta hai ki support helpful tha par thoda aur better order me instructions milti toh aur acha experience hota mujhe.

    Vijay Vidya WarrierMadhya Pradesh, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified purchaseSupport and communication

    finally settled sab kuch, ab working smoothly hai

    Bhai main pehle bhi bohot baar explain kar chuka hoon ye baat, par yeh product use karte hue ek baat main kahunga ki start hone mein kaafi der lagi thi. Sign-up aur onboarding process mein thoda confusing flow tha, jiske wajah se initial steps pe time zyada laga. Training sessions leke bhi agar ready hojao toh dialer aur calling tools mein thoda samay lagta hai set hone mein. Lekin ek baar jab software update ho gaya aur database tools properly integrate ho gaye, tab toh kaafi smooth chal raha hai. Telephonic support ne bhi patience rakha and queries clear ki, which was helpful after initial problems. Invoicing aur payment system mujhe simple laga, koi badi panne nahi hui. Toh haan, start mein to thoda struggle tha, par ab normal workflow mein sab badhiya chal raha hai. Is experience ko consider karke main confidently bol sakta hoon ki kaam chal raha hai ab.

    Parth Bindu SardesaiMadhya Pradesh, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified customerSupport and communication

    Support ki wajah se thoda struggle karna pada, beginners ke liye nahi hai

    Mujhe lagta hai ki WFHI ka support thoda complicated tha, toh agar aap ekdum beginner ho toh shayad yeh software aapke liye best nahi hoga. Support find karna aur sahi information lena easy nahi tha, searches mein kai baar page nahi mila ya confusing instructions the. Jab main telephone support pe call karti thi toh ya toh line busy milti ya phir jawab dene mein delay hota. Ek baar toh mujhe same chiz baar baar explain karni padi. Jo log technical queries ke saath confident hain, unke liye thoda better ho sakta hai, lekin mujhe personal toh lagta hai ki thoda aur clearly support channels ko arrange karna chahiye. Overall, support ke wajah se mera experience thoda frustrating raha.

    Shilpa KaleWest Bengal, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified purchaseSupport and communication

    Support ke labels samajh mein aaye, definitely dobara karunga buy

    Maine socha tha support terms jyada confusing honge par surprisingly sab kuch simple laga. Jo calling tools aur dialer ki information di gayi thi wo clear thi, aur help lene mein asaani hui. Sign-up aur payment process bhi easy tha, invoice time pe mila. Thoda sa delay tha ek baar support call mein, but baaki sab smooth raha. Wording jo use ki gayi thi software ke andar bhi aksar clear thi, isse mujhe zero frustration hui. Overall mujhe lagega ki ye product aur service waise hi useful rahenge, isliye main zarur dobara sign-up karunga.

    Pradeep VarmaDelhi, IndiaExperience: Published:
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  • 1 out of 51 of 5Unverified experienceSupport and communication

    Support mein kya kami rahi aur pehle ke mukable fir bhi kafi fark hai

    Main WFHI ke support se kaafi disappointed hoon kyunki unhone jo service di, wo mere pehle ke experience se kaafi alag thi. Pehle jo system use kar rahi thi, usmein response time kaafi chhota tha aur technical problems ko jaldi solve kar diya karta tha. Yahan par, baar baar mujhe explain karna padta raha ki kya issue hai, aur support team ka response time frustratingly slow tha. Dialer aur database updates mein jo dikkat aayi, wo bhi timely address nahi hui. Invoice aur payment process straightforward tha, par support ki jagah pe overall experience mere liye thoda nakara raha. Mujhe laga tha ki main better communication aur quick issue resolution paungi, par yeh nahi mila. Shayad future mein in cheezon par focus karenge, par abhi ke liye main satisfied nahi hoon.

    Aarti JoshiWest Bengal, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseSupport and communication

    Support mein delivery ka sense tab samjha jab khud try kiya

    Main support kaafi dinon tak use karta raha WFHI ka aur shuruaat mein mujhe thoda doubt tha ki kya ye log timely aur useful assistance denge. Lekin dheere-dheere jab main problem report karta gaya aur unka telephonic support mila, toh mujhe ek samay ke baad clarity mili ki ye log sach mein madad karne ki koshish karte hain. Wo jo ek do baar delay the unko main maaf kar sakta hoon, kyunki baaki time responses samajhne mein asaan aur sahi the. Jo confidence mujhe chahiye tha, wo shayad last calls ke baad build hua, jab mujhe laga ki main unki terms aur processes ko samajh raha hoon. Training bhi help karti thi, par asli clarity support calls mein hi aayi. Overall click hua ki workflow ko smoothly chalana kaafi approachable hai.

    Bimal MishraGujarat, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified purchaseSupport and communication

    Support thoda slow hai par sahi logon ke liye badiya hai

    Maine support ke saath daily contact kiya over a week and jo pura experience tha, wo thoda mixed raha. Pehle dinhi pe response quick tha aur sab smooth laga, but baaki din jab thoda zyada complicated queries aayi, toh thoda wait karna pada. Communication polite aur informative rahi jo ki achha tha but shayad jo log bahut impatient hain, wo shayad satisfy na ho paaye. Overall, jo users ko thoda patience ke saath consistent aur dependable support chahiye, unke liye ye system theek hai. Par agar aapko turant response chaiye, toh yeh maybe suit nahi karega. Mujhe lagta hai ki aapne basics ko strong banaya hai par improve karne ki jagah abhi hai.

    Imran DamleLakshadweep, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified customerSupport and communication

    Supportme samajhna mushkil tha, bas ek cheez theek thi

    Support se baat karte waqt mujhe lag raha tha ki jo baatein kar rahe they woh kaafi unclear thi. Mujhe baar-baar repeat karna padta tha ki unhe kya chahiye, aur explanations itni straightforward nahi thi. Training material bhi kuch zyada useful nahi laga, basically confusing tha, specially jab workflow samajhna tha. Lekin ek baat achhi thi ki dialer ka system theek kaam kar raha tha, calls connect ho jati thi bina kisi zyada delay ke. Par overall mujhe lagta hai ki support team thoda zyada clearly communicate kar sakti thi. Jyada technical terms use karne ki jagah simple language mein baat karna chahiye tha. Training sessions main bhi mujhe lagta tha ki kuch steps skip kar diye the, ya explanation adhura tha, jis se mujhe kaafi frustration hui. Automatic updates ki wajah se kabhi kabhi system slow hua tha, par woh rare tha. Main expect karti thi ki mujhe zyada saari help miligi, par itna smooth process nahi raha jitna ki main soch rahi thi. Unka invoicing aur payment process thik tha, jisme koi zyada dikkat nahi aayi. Lekin haan, communication clearly samajhna zaroori hota hai, aur yeh cheez main yahan lacking paayi.

    Charu BiswasPuducherry, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified customerSupport and communication

    It took a bit but support got me started alright

    Getting in touch with support initially took more effort than I expected. I wasn’t entirely sure about certain functionalities of the dialing tool and database integration during my first few attempts, and it took several calls and some patience on my part to get the clarity I needed. Despite the exercises and info in training, the exact way to handle some workflow details was unclear until I spoke directly with the support team by phone. Their calm approach and willingness to spend time on the line made the difference and helped me move past obstacles. The whole process wasn’t immediate or effortless, but that’s understandable given the system’s complexity. It felt reassuring that whenever I reached out, the response was more thorough than rushed. After averaging several calls and some back-and-forth communication, I finally felt equipped to manage the tools on my own. It’s fair to say the effort I put into contacting support was rewarded with useful explanations and a better understanding of the software.

    Pallavi NambiarJammu and Kashmir, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseSupport and communication

    Unlikely to seek help next time

    I had reasonably high hopes for the telephonic support given the onboarding experience, but it was quite disappointing compared to what I expected. When I encountered issues with the dialer and database syncing, I contacted support hoping for prompt guidance. While the representatives were polite, the advice they provided felt generic and didn’t resolve my problems effectively. The waiting times during calls were longer than anticipated, which interrupted my workflow. Automatic updates have caused some confusion in the past, and while these are supposed to improve the software, I found that not much changed for the better. Compared to my prior experiences with other platforms of a similar nature, this support felt below par. The invoicing and payment process was smooth enough, and I can grant them that at least. But overall, this interaction has lowered my confidence in reaching out to support again if new issues arise. I would likely attempt to figure things out on my own next time, as calling for help didn’t add value in this instance.

    Manjeet BhallaOdisha, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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