Support mein kya kami rahi aur pehle ke mukable fir bhi kafi fark hai
Main WFHI ke support se kaafi disappointed hoon kyunki unhone jo service di, wo mere pehle ke experience se kaafi alag thi. Pehle jo system use kar rahi thi, usmein response time kaafi chhota tha aur technical problems ko jaldi solve kar diya karta tha. Yahan par, baar baar mujhe explain karna padta raha ki kya issue hai, aur support team ka response time frustratingly slow tha. Dialer aur database updates mein jo dikkat aayi, wo bhi timely address nahi hui. Invoice aur payment process straightforward tha, par support ki jagah pe overall experience mere liye thoda nakara raha. Mujhe laga tha ki main better communication aur quick issue resolution paungi, par yeh nahi mila. Shayad future mein in cheezon par focus karenge, par abhi ke liye main satisfied nahi hoon.