Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,87,753 published WFHI Reviews.

2,90,859 of 3,87,753 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,954 matching

Back to the start of the list
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training samajh aayi jab hours perfect mile

    Main training ke dauraan soch raha tha ki kya yeh workload mera actual kaam karne ke hours ke hisaab se match karega. Shuru mein thoda doubt tha kyunki timing thoda fixed lag raha tha, par jaise hi onboarding chal raha tha aur dialer ka use kar raha tha, samajh aaya ki training flexible hai aur software ne mere daily workflow ke hisaab se kone kone se cover kiya. Wo moment tha jab mujhe feeling hui ki haan, main isse efficiently use kar paunga without extra time spend kiye. Uske baad jo calls manage ki, wo smooth rahi, database update bhi timely hua. Overall timing thoda aur adjust hota toh perfect hota, par abhi bhi kaafi helpful tha setup. Kaafi achha session tha jisme support ne bhi madad ki jab confusion hua.

    Kamal GaikwadGoa, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Training toh theek tha, par pehle waale se alag experience tha

    Main jo pehle training kar chuka hoon different platform par, usse compare kar ke yeh WFHI training thodi different thi. Jo onboarding process tha, wo mujhe thoda lamba aur complicated laga, khas kar jab mujhe database feature samajhna tha. Pehle wale training me zyada hands-on exercises hote, yahan itna practical experience nahi mila. Jo dialer tools the, wo thode simple the, par software updates ke baad kabhi kabhi glitches dikhaye. Support team ne jo help di usme koi dikkat nahi thi, par training content thoda outdated lag raha tha kuch parts me. Agar main apne doston ko bataun, toh main kahunga ki yeh training average thi – kaafi cheezein acchi thi par improvement definitely chahiye.

    Milind SoniNagaland, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    perfect nahi hai, beginners ke liye thoda zyada independent hona padega

    Training kaafi partially helpful rahi meri liye kyunki main kaafi cheezein khud hi figure karti gayi thi. Onboarding mein formal steps diye the, par kai baar mujhe lagta tha ki manual se zyada mera apna experience kaam aaya. Calling tools samajhna typical tha aur dialer setup mein bhi main independent thi zyadatar. Database feature toh kaafi accha hai lekin usme bhi thoda experimentation chahiye tha. Matlab agar aap beginner ho aur zyada guidance chahte ho toh shayad shaayad yeh product thoda challenging lagega, par agar aap independent seekh sakte ho toh definitely faydemand hai.

    Zoya SainiJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    A few things could be improved

    The training and onboarding experience was pretty solid overall. I learned a lot, and the materials were straightforward. However, there were a couple of moments when things went a bit wrong, like when the platform had a hiccup during a live session. It took some time to get back on track, which was a bit frustrating. Still, I appreciated how they handled it in the end and got us back to learning. Just a little more attention to detail would make it perfect!

    Rita MehtaGoa, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training ne confidence diya par mehnat bhi lagi thi

    Shuru mein training thodi confusing lagi thi, especially jab dialer aur database functionalities ko samajhna tha. Initially, mujhe lagta tha ki main kisi chiz ko miss kar raha hoon because sab kuch overwhelming tha. Par dheere-dheere with daily use aur online support ki madad se main zyada confident hua apna workflow manage karne mein. Lekin sach kahoon toh itne dinon ki mehnat lagi to reach here. Jo onboarding steps hain, wo saaf nahi the hamesha, aur automatic updates ki wajah se kabhi kabhi system ne adjust karne mein bhi time liya tha. Par mujhe lagta hai training ke end mein ongoing use ke liye thiyaar tha, chahe thoda time-zaroor laga hoga in sab ko samajhne aur apply karne mein.

    Ishaan SainiDelhi, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Socha tha zyada easy hoga, par training thodi confusing thi

    Bhai, training shuru mein toh mujhe lag raha tha ki sab bahut clearly explain hoga, especially dialer aur database ke baare mein. Par jab actual mein aaye toh samajhne mein thoda time laga kyu ki kuch terms aur steps itne straightforward nahi the jitna expect kar rahi thi. Onboarding mein bhi thoda gap tha jahan mujhe confuse feel hua ki next step kya hai. Lekin overall, jo bhi training thi, wo helpful thi aur gradually sab clear hone laga. Mujhe laga tha ki ekdum step-by-step guidance milegi, par kabhi kabhi mujhe lagta tha ki thoda extra explanation hota toh aur achha rehta. Par fir bhi work chal raha hai aur main ab confidently use kar pa rahi hoon.

    Purnima SatheTelangana, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Some parts helped but setup felt mostly one-off, not ongoing

    My experience with the training and onboarding was a mixture of helpful and frustrating elements. While the initial setup sessions provided some useful information, I found that much of it felt like a one-time deal and didn’t really support ongoing needs effectively. For example, the database tutorials helped me understand the basic functions quickly, but when it came to applying those in real scenarios, there wasn’t much follow-up or refresher assistance. The calling tools and dialer setup seemed fine during the early sessions, yet there was minimal guidance on adapting them to day-to-day changes in my workflow. I was hoping the training would be more comprehensive with ongoing support to solve problems as they came up, but that simply wasn’t the case. Also, the automatic updates were a bit confusing because there wasn’t clear communication about what was changing or how I needed to adjust. So while I can acknowledge that some parts of the training did the job at first, overall the process felt more like ticking boxes than actually equipping me to manage the software effectively over time.

    Urmila RamachandranMeghalaya, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training took much longer than I expected

    I had assumed that the onboarding with WFHI would be straightforward and quick, but it ended up taking much more time than I expected. The training videos covered a lot, but I found many of the steps too detailed and repetitive. I was hoping for a faster ramp-up but had to spend quite a bit of time watching and rewatching to understand the calling tools and the database functionality. Sign-up and payment were fairly clear, and the invoicing process worked fine, which was one positive. However, the onboarding flow didn’t match my ideas beforehand because it felt less efficient and more drawn out. Support call wait times at some points were longer than I hoped, delaying help with technical questions. While the software itself seems capable, the initial training took longer than planned and was less intuitive than I had expected. I am now using the tools but feel that a more streamlined onboarding would save time and avoid frustration at the start.

    Prashant TrivediMizoram, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training ka confidence bhi hai aur problems bhi saath

    Training aur onboarding sessions start karte waqt thoda hesitation tha, but the step-by-step approach ne mujhe kaafi help kiya. Jo cheezein initially confusing lag rahi thi, wo training ke end tak clear ho gayi thi. Lekin, kuch parts thode repetitive the jisse thodi patience lagti thi. Overall, mujhe lagta hai ki training ne jo confidence diya woh genuine tha, aur main aage ka software use karne ke liye tayaar tha. Onboarding flow mein kuch slow segments aaye, especially jab calling tools set karna tha, par phir bhi support team ne achha guide kiya tha. Thoda aur interactive hona chahiye training material, takki boring na lage. Agar ye thoda aur concise aur focused hota, toh shayad aur effective hota. Par haan, end result ke roop mein, main confident feel kar raha tha ki main remote workflow achhi tarah manage kar sakta hoon using WFHI ka software aur training. Toh good bhi hai aur thoda scope for improvement bhi hai, isliye socha review mein balance dikhau.

    Nagesh RanaWest Bengal, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    It didn’t click for me during the onboarding phase

    I went through the training and onboarding process, but it didn’t quite click for me. The setup involved a lot of one-off steps initially, like entering data into the database and setting up the dialer parameters. However, once these were done, I found the ongoing usage amounted to routine operations without much new learning. The training material covered the initial setup well enough, but I expected more guidance on managing updates and using calling tools in practice over time. Automatic updates appeared regularly, but I wasn’t sure which required manual action and which were automatic. Support was available but felt somewhat generic when I needed more specific advice about recurring tasks. The invoicing and payment process was straightforward, and the sign-up went fine, so onboarding itself was okay. Still, most of what was needed was one-time configuration, and that left me wondering if I’d get much ongoing benefit from the training. I recognize this might work better for someone who needs to customize frequently or handle more complex workflows. For me, the moment I hoped for clarity in ongoing processes just didn’t happen, and it felt like the system required more time or experience to really grasp its full function.

    Riddhi Saumya MitraChhattisgarh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy