Onboarding mein zyada waqt laga, response bhi slow tha
Maine training aur onboarding ko lekar joh experience raha, wo thoda frustrating tha. Jab maine sign-up kiya, mujhe laga tha ki training jaldi aur smooth hogi, par yeh process kaafi slow raha. Pehle onboarding ke steps thoda clear nahi the, aur mujhe baar baar contact karna pada ki next steps kya hai. Support team bhi response mein jyada fast nahi thi, kabhi kabhi messages ka reply dene mein time lagta tha. Training material thoda basic tha aur practical examples ki kami thi, jis se mera work flow thoda ruk gaya. Middle mein mujhe laga ki agar thoda zyada proactive training aur guidance mile, toh main jaldi ready ho jata. Par han, ek chhoti si baat ye thi ki jab finally kisi ne support kiya, toh patient aur polite tone mein help mila, jo ki achha laga. Overall, main kahunga ki system over all inefficient lag raha tha mere liye at that time, aur slow response ke wajah se frustration zyada hui. Agar aapko jaldi onboard hona important hai, toh yeh shayad aapke liye best option nahi hoga.