Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,87,740 published WFHI Reviews.

2,90,849 of 3,87,740 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,949 matching

Back to the start of the list
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Setting up the workflow through the training and onboarding took longer than I had anticipated, whic

    Setting up the workflow through the training and onboarding took longer than I had anticipated, which made me concerned about how I would manage it next time. The initial explanations were somewhat basic, so I ended up needing to call support for help to understand some functions within the software. Although the telephonic support did eventually provide the clarification I needed, the overall process felt slower than necessary. I can't be sure if I would be able to complete it easily without assistance next time, which lowers my confidence in handling updates or new features on my own. The pace of training was the primary issue here.

    Komal ZachariahTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Finally got the hang of onboarding after the first call

    I remember the day I really found the onboarding training helpful was during one particular call that clarified how the dialer and database features connected. Before that, things felt vague because the training materials were a little general in explaining daily use. That call made a difference because practically applying the instructions then became easier. Since then, the updates have not bothered me much, and I see how the automatic updates keep the software current without disrupting my setup. The sign-up and payment steps worked smoothly too, which added to the overall positive feeling. I can’t say every moment was perfect, but from that call onwards, I felt confident using the software. Regular telephonic support helped only occasionally, but that one instance made a notable difference in my daily workflow experience with WFHI.

    Shivani Ramya KothariKarnataka, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    At first, the training and onboarding process felt a bit overwhelming, with so many modules and feat

    At first, the training and onboarding process felt a bit overwhelming, with so many modules and features to cover. I had to figure out much of the calling tools' setup and database integration on my own, which sometimes made me wonder if I was missing a key part of the training. The initial days involved a lot of trial and error, especially when using the dialer and managing automatic updates that occasionally reset certain settings. However, the moment things clicked was during a longer session with the telephonic support team when they patiently walked me through the invoicing system and how everything tied together. After that, I felt somewhat empowered to manage the software with less hesitation. Still, I’m not sure if the onboarding could be improved by adding more interactive training or clearer step-by-step guides because I spent hours figuring things out that could have perhaps been explained better. I guess for someone new to remote workflow software like this, there will be a learning curve, and I’m just starting to get comfortable with it myself.

    Rupali PatelLadakh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Frustrated with much of the setup being repeated

    I had expected the initial setup to be a bit time-consuming but planned on it being mostly a one-off hurdle. Unfortunately, the onboarding and training process felt more like ongoing commitment than a clear starting point. Rather than a straightforward initial setup, I found myself repeatedly going over the same materials and parts of the dialer and database features to really get comfortable, which was frustrating when I had hoped to be fully operational much sooner. The training sessions seemed to cover foundational content, but in practice I needed extra help calls and repeated advice from telephonic support to handle day-to-day issues. Payment and invoicing processes were less of an issue, but even then, the sign-up steps didn’t feel as smooth as they might have been, adding to my dissatisfaction. Overall, I found the experience less efficient than anticipated—too much ongoing attention required just to keep things functioning, which left me feeling annoyed and uncertain. This product didn’t match my hopes of a set-and-forget workflow software, and I’m quite discouraged about continuing at this stage.

    Himani BhandariAssam, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Feels a bit different from what I expected, honestly

    I've used other remote workflow trainings before, and this one had a few good points but also some challenges that made me pause. The initial onboarding took a bit longer than I was used to, which was slightly frustrating since I expected a smoother start. However, the software explanations were clearer than some past experiences, which did help me grasp the remote workflow process better. On the downside, the dialer tool occasionally behaved unpredictably during calls, which was annoying and slowed down my progress. The database feature was useful but didn’t integrate quite as seamlessly with my existing setup as I hoped. Still, updates arrived automatically, reducing the need for manual maintenance, which I appreciated. Support was decent but felt a bit slow when I needed priority help. Overall, it feels like a mixed bag: some parts worked well and felt thoughtfully designed, but others left me wanting more reliability and faster onboarding.

    Rishi GokhaleWest Bengal, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Training helped but thoda better ho sakta tha

    Hey yaar, so the training and onboarding with this software thodi different thi compared to jo pehle main use kar rahi thi. Pehle wale mein thoda zyada step-by-step cheeze clear hoti thi, par yahaan thoda fast pacing tha, jisse mujhe shuru mein thoda confusion feel hua. Lekin jaise jaise maine use kiya, software ka interface samajh aane laga aur database features thik-thak fit ho gaye mere daily workflow mein. Training ka content achha tha, matlab basic cheezein cover hui, par mujhe lagta hai thoda aur practical examples hone chahiye the, especially calling tools ke liye. Onboarding ke waqt repetition kam tha, par mujhe lagta hai jyada hands-on sessions hon toh aur better hota. Overall outcome toh acha raha, main ab software ko kaafi smooth use kar pa rahi hoon, bas starting mein thodi extra help chahiye thi. Main soch rahi hoon ki agar training mein thodi customization hoti experience aur accha hota but phir bhi ye kaafi helpful raha for settling in.

    Ramya DeshpandeManipur, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Missing basic setup speed

    I was really hoping to get started quickly with the training and onboarding from WFHI, but it felt like they were missing that crucial speed in getting users up and running. The initial steps just took way too long in terms of waiting for system access and setting up the software on my devices. I found myself stuck without a clear schedule or quick turnaround, which was frustrating considering I needed to begin using the calling tools and database as soon as possible. The training was somewhat slow and not very interactive, so it did not accelerate the process. Payment and invoicing were fine, but that didn’t help much when the onboarding dragged on this long. Support was reachable but mostly gave standard responses without speeding things up. Ultimately, it felt like longer than necessary just to get basic functionality ready to use, and this delay undermined my confidence in their system’s readiness for immediate deployment. I was expecting more efficient onboarding to help me start working swiftly, but that was unfortunately missing from my experience.

    Jagdish GadgilLadakh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training and onboarding feedback

    I found the training and onboarding experience generally smooth, with the team being quite responsive whenever I had questions or needed clarifications. The initial setup process was reasonably clear, and I appreciated how promptly they answered my emails and calls. Nonetheless, there were moments when follow-up responses took a bit longer than I anticipated, causing some minor delays in progressing through the modules. Overall, the training material was well-structured and practical, making it easier to understand how to use the software effectively for remote workflows. The live sessions offered good interaction, though a bit more consistency in scheduling would have helped. While the onboarding did require some effort on my part, it set a solid foundation for using the software efficiently. Given my experience, I'd say it’s a reliable service for those who have some patience with occasional waits and want decent support during the learning phase.

    Anagha Ashwin NarayananDelhi, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Training ne day-to-day surprises diye but adjustment ho raha hai

    Main WFHI ke training aur onboarding ke baare mein soch raha tha ki shayad pehle din sab kuch clear ho jayega, par actually thoda alag experience raha. Jab main ne pehli baar dialer use karna shuru kiya, toh zyada complications nazar aaye jo main expect nahi kar raha tha. Kabhi kabhi database actions thoda slow lagte hain, aur automatic updates bhi thodi unexpected timings pe aate hain, jo thoda disrupt karte hain plans. Training material ne basics toh achhi tarah cover kiya, par daily use mein aise kaafi chhote chhote surprises aa rahe hain jinke liye mujhe adjust karna pad raha hai. Phir bhi, mujhe lagta hai ki ye new experience hai, toh main expect karta hoon ki jaise jaise main is software ke saath waqt bitata rahunga, waise waise main in quirks ko samajhne aur manage karne lagunga. Shuruaat mein toh confusion thi, par thoda patience ke saath aur daily interaction ke saath ye sab kaafi manageable lag raha hai. Training ke alawa, sign-up aur payment process bhi sahi raha, par day-to-day usability mein kuch unexpected cheeze thi jo thoda sochne par majboor karti hain.

    Achal GargDelhi, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Pata nahi tha training me itna limited feeling aayegi

    Training shuru karte time main soch raha tha sab clear ho jayega aur main jaldi ready ho jaunga software use karne ke liye. Lekin jab onboarding complete hua, toh mujhe kuch features samajhne me problems hui jo main expect nahi kar raha tha. Particularly dialer aur calling tools thode complex lage, aur unke workflows mere liye intuitive nahi the. Database feature ka use karne ki training bhi thodi confusing thi because instructions kaafi generic the, aur mujhe lagta tha ki main apne complete workflow me confidently shift nahi kar paunga. Support communication thodi help karne wali lagti thi par response samay thoda late tha jis wajah se frustration badhti thi. Overall, confidence level jo mujhe training ke end me hona chahiye tha, wo utna strong nahi tha. Intend zarur thi ki smoothly sab kuch ho jaye par end me thoda doubt raha ki main kitna effectively software ka use kar paunga.

    Manoj KaulRajasthan, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy