Finally got the hang of onboarding after the first call
I remember the day I really found the onboarding training helpful was during one particular call that clarified how the dialer and database features connected. Before that, things felt vague because the training materials were a little general in explaining daily use. That call made a difference because practically applying the instructions then became easier. Since then, the updates have not bothered me much, and I see how the automatic updates keep the software current without disrupting my setup. The sign-up and payment steps worked smoothly too, which added to the overall positive feeling. I can’t say every moment was perfect, but from that call onwards, I felt confident using the software. Regular telephonic support helped only occasionally, but that one instance made a notable difference in my daily workflow experience with WFHI.