Missing basic setup speed
I was really hoping to get started quickly with the training and onboarding from WFHI, but it felt like they were missing that crucial speed in getting users up and running. The initial steps just took way too long in terms of waiting for system access and setting up the software on my devices. I found myself stuck without a clear schedule or quick turnaround, which was frustrating considering I needed to begin using the calling tools and database as soon as possible. The training was somewhat slow and not very interactive, so it did not accelerate the process. Payment and invoicing were fine, but that didn’t help much when the onboarding dragged on this long. Support was reachable but mostly gave standard responses without speeding things up. Ultimately, it felt like longer than necessary just to get basic functionality ready to use, and this delay undermined my confidence in their system’s readiness for immediate deployment. I was expecting more efficient onboarding to help me start working swiftly, but that was unfortunately missing from my experience.