Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,87,364 published WFHI Reviews.

2,90,572 of 3,87,364 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,612 matching

Back to the start of the list
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Thoda waqt laga samajhne mein, par ab theek hai

    Sales ke time pe jo mera experience tha, wo thoda slow aur lambe samay mein hua. Shuruaat mein jab maine software and training dekha tha toh laga ki may be easy hoga sab, lekin din ba din use karne par samajh aaya ki pehli baar try karne ke baad bhi mujhe cheezein samajhne mein thoda time laga. Sign-up ka process smoothly chal raha tha, payment clear tha, par dialer aur database integration ne thoda confuse kar diya initially. Support line ko call kiya toh patience se bataya gaya jo achha laga par end tak lagta tha ki mujhe khud se zyada explore karna padega. Lekin gradually mujhe samajh aaya ki software ka daily behavior waqt ke sath bada reliable hai. Toh main kahunga ki shayad logon ko yeh samajhne mein thoda waqt lagega expectancy se zyada, lekin agar woh regularly use karein toh phir comfortable feel karengen. Overall time matter ko agar dhyan mein rakha jaye toh experience average tha, par ab main confident hoon.

    Sudhir WaliaGoa, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Shift timings ke hisaab se work nahi karta system

    Mujhe lagta hai ki ye software mera kaam karne ke hours ke liye theek nahi hai. Jo main timing par kaam karti hoon, us mein calls aur database access thoda slow hota hai. Support se baat karne par bhi koi particular solution nahi mila ki main apne irregular hours mein kaise efficiently use kar sakoon. Training sessions normal office hours mein hote hain, jo meri schedule se match nahi karte, aur sign-up time bhi tight lagta hai limited slots ke wajah se. Agar aap same timings par kaam karte hain toh thik hai, par mere liye ye thoda inconvenient sab tha. Main dosto ko batati toh kahungi ki timings ka dhyan rakhna zaroori hai.

    Upasana RanaDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Expectations vs reality in sales process thoda mixed tha

    Jab main pehli baar WFHI ke saath baat kar rahi thi, toh main socha tha ki sales process straightforward hoga jisme sab cheezein clear batayi jayengi. Par jab process actually start hua, toh mujhe lagta hai main ko kaafi khud hi samajhna pada ki kya kya options available hain aur kaise invoices manage karne hain. Customer support se help mili but sales mein communication thoda ambiguous tha; matlab kuch promises aise lage jo thoda vague the. Phir bhi, overall jo software aur training mila, uske hisaab se main satisfied hoon, par initial expectations thodi high thi joh pura nahi hua. Toh basically, maine apne aap zyada mehnat ki samajhne mein, jiska matlab yeh hai ki sales mein thoda clearly explain karna chahiye woh sab jo product ke andar hota.

    Shraddha Nagesh VenkatesanNagaland, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Sales mein dikkat thi, sach bolun toh confidence nahi bana

    Maine signing up karne se pehle kaafi socha tha ki shayad ye software mere kaam ki cheez ho sakta hai, par sales process ke dauran mujhe koi clear information nahi mili jis se mein fully confident ho sakun. Jo jo questions maine poochi unka jawab adhura tha ya aise diye gaye ki mujhe samajh nahi aaya ki kya exactly milega mere liye. Sign-up ke time pe bhi documentation clear nahi tha, aur mujhe laga ki payment karne se pehle mujhe zyada taur par clarification chahiye thi. Product aur training ke bare mein kuch vague baatein boli gayi, par jab maine details mangi toh response slow tha. Mujhe yeh poora experience practical nahi laga, mujhe lag raha tha ki main ghar ka kaam le raha hoon bina proper guidance ke. Dhandhe mein honesty aur clarity honi chahiye, par yahan woh baat missing thi jis wajah se mera confidence toot gaya. Mein isliye kahunga ki agar kisi ko saaf advice nahi mil rahi, toh wo software lena soch samajh ke kare.

    Nachiket NairMeghalaya, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Setup zyada recurring tha, thoda pareshani hui

    Maine WFHI software lene se pehle socha tha ki setup ek baar ka hoga aur baad mein bas use karunga, lekin pata chala ki jo initial setup tha wo bhi ongoing nature ka tha. Matlab training aur onboarding ko lekar mujhe baar baar support se contact karna pada, aur kuch steps repeat karne pad gaye. Payment aur invoice clear the, par setup ki baar-baar ki interventions thodi frustrating thi jab main phone pe support ko explain kar raha tha ki main exactly kya issue face kar raha hoon. Sales process mein yeh baat thodi clearly nahi batai gayi thi ki setup itna ongoing hoga. Pehle toh laga ki software ready mil jayega immediately, magar mujhe samajh aaya ki continuous updates aur training chaahiye, jo time-consuming tha. Overall, agar mujhe yeh bataya jata toh shayad main zyada better plan kar pata, lekin ab lagta hai ki mujhe thoda zyada patience rakhna padega.

    Alok TalwarPuducherry, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Sale wali baatein thodi alag thi, support ke bina mushkil thi

    Jab maine software ke liye contact kiya tha, tab sale team ne bataya tha ki onboarding aasani se ho jayegi aur training bhi jaldi milegi. Lekin jab maine sign-up complete kiya, tab mujhe realize hua ki kaafi cheezein self-exploration pe depend karti hain, aur bina support ke handle karna easy nahi tha. Jo support mila tha, wo helpful tha, par kabhi-kabhi response time thoda slow lagta tha, jiski wajah se thoda frustration bhi hua. Mujhe laga tha ki pre-purchase ke dauran jitni promises mili thi, usse zyada assistance milegi initial setup mein. Lekin koi kaam completely mushkil nahi tha, bas thoda time aur effort zyada laga. Main shayad agle time bhi support lene ka sochungi, kyunki uske bina software ke features ko pura use karna complicated hai. Sign-up aur payment process acche the, clear instructions diye gaye the, ismein koi dikkat nahi rahi. Agar training ka thoda aur detailed version milta toh shayad zyada comfortable feel hoti. Overall, main kehti hoon ki expectations aur reality mein thoda difference tha, aur support ka role bahut important raha mere liye.

    Neha SaxenaAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    explain karne mein itna time kyun laga?

    Main initially interested tha unki software aur training services mein par main pareshan tha ki sales team itna saaf tareeke se sab ko explain nahi karti. Sign-up ke process mein kya hota, kaise software chalana hai, training ki timing kya hogi, ye sab clear nahi tha. Maine multiple baar contact kiya par hamesha mujhe confusing answers mile. Mujhe laga ki payment aur invoice kaise manage karenge, aur kya actual mein dialer smoothly chalega ya nahi, yeh sab perfect nahi tha samajhna. Training sessions ki hours match karna bhi thoda mushkil tha kyunki support jawaab dene mein delay karta raha. Is wajah se mera pura plan process start karne ka delay hua. Main khud se sochta raha ki kya main invest karoon in services mein jab mujhe clarity nahi mil rahi hai. Software ki database aur updates ke baare mein bhi proper introduction nahi mila. Mujhe laga ki agar sales team thoda aur focused aur clear hoti initial stage pe toh shayad main time zyada waste nahi karta. Overall, jo mere expectations the, wo clear nahi office communication mein dikh rahe the.

    Kamal Payal KonarUttarakhand, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Thoda confused feel hua jab problems aaye process mein

    Mujhe laga tha ki software ka sales process aur pre-purchase experience kaafi smooth hoga, lekin jab dikkat ayi toh wo thoda disappointing tha. Pehle toh sign-up aur invoice milne mein koi problem nahi thi, jo meri expectations ke mutabiq tha. Lekin jab maine calling tools aur dialer ko set karne ki koshish ki, toh instructions thodi unclear thi aur mujhe thoda khud se seekhna pada jo mujhe expect nahi tha. Onboarding flow mein bhi thodi delays hui, jisse mere liye thoda frustration hua. Support team available thi, par unka response time aur clarity kaafi jagah better ho sakta tha. Overall mujhe lagta hai ki process mein potential hai, lekin jab cheezen galat hui toh wo handle karne ka tareeka mere expectations se match nahi karta tha. Fir bhi main use karti rahungi kyunki software useful lagta hai.

    Ekta WarrierMeghalaya, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    waiting time thoda zyada tha support mein par overall theek tha

    Signup ka jo process tha vo toh mostly smooth tha aur invoice bhi timely aaya mera; koi unnecessary waiting nahi thi wahan. Magar support mein jab maine call kiya toh thoda zyada intjaar karna pada, especially jab dialer aur database se related kuch clarifications mangi thi. Yeh thoda inconvenient tha par jab help mili toh woh kaafi detailed aur helpful thi. Training sessions ke dauran jitna time diya gaya tha, vo bhi adequate tha, bas kabhi kabhi repeated explanations sunni padti thi. Mujhe lagta hai agar waiting time thoda aur kam hojaaye aur training mein repetition na ho toh experience aur acha ho sakta tha.

    Surbhi DesaiJharkhand, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Overall thoda confusing experience

    Mujhe initial sales aur sign-up ka process samajhne mein kaafi dikkat hui. Website pe sab kuch thoda sa complex tha, aur jab maine payment kiya toh mujhe laga ki thoda zyada formalities hongi. Onboarding flow thoda slow tha aur training sessions se clarity thodi kam mili. Lekin ek cheez jo main appreciate karta hoon, wo hai telephonic support, wo thoda helpful tha jab main stuck tha database management feature mein. Software updates bhi regular aaye, par kai baar changes ke baare mein clear information nahi di gai thi jiski wajah se kaam mein interruption hua. Calling tools use karte waqt dialer thoda glitchy tha, kabhi ring nahi karta ya phir call drop ho jati thi. Invoice aur payment process thoda complicated tha par automation se thoda easy hua. Overall, main mana nahi sakta ki software ka interface chalane ke liye kuch acha hai, lekin mujhe lagta hai ki mujhe dubara help ki zarurat padegi agle software upgrade ke liye, kyunki complexity aur documentation issues abhi bhi hain. Ye thoda frustrating raha, kyunki maine expect kiya tha ki better flow hoga. Agar simple banaya jaye toh definitely zyada users ke liye convenient hoga. Lekin haan, sab mila ke main kahunga ki thoda aur improve karna chahiye onboarding aur support ko, warna main easily next time bina assistance ke continue nahi kar paunga.

    Ajay ThakurPuducherry, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy