Overall thoda confusing experience
Mujhe initial sales aur sign-up ka process samajhne mein kaafi dikkat hui. Website pe sab kuch thoda sa complex tha, aur jab maine payment kiya toh mujhe laga ki thoda zyada formalities hongi. Onboarding flow thoda slow tha aur training sessions se clarity thodi kam mili. Lekin ek cheez jo main appreciate karta hoon, wo hai telephonic support, wo thoda helpful tha jab main stuck tha database management feature mein. Software updates bhi regular aaye, par kai baar changes ke baare mein clear information nahi di gai thi jiski wajah se kaam mein interruption hua. Calling tools use karte waqt dialer thoda glitchy tha, kabhi ring nahi karta ya phir call drop ho jati thi. Invoice aur payment process thoda complicated tha par automation se thoda easy hua. Overall, main mana nahi sakta ki software ka interface chalane ke liye kuch acha hai, lekin mujhe lagta hai ki mujhe dubara help ki zarurat padegi agle software upgrade ke liye, kyunki complexity aur documentation issues abhi bhi hain. Ye thoda frustrating raha, kyunki maine expect kiya tha ki better flow hoga. Agar simple banaya jaye toh definitely zyada users ke liye convenient hoga. Lekin haan, sab mila ke main kahunga ki thoda aur improve karna chahiye onboarding aur support ko, warna main easily next time bina assistance ke continue nahi kar paunga.