Thoda confused feel hua jab problems aaye process mein
Mujhe laga tha ki software ka sales process aur pre-purchase experience kaafi smooth hoga, lekin jab dikkat ayi toh wo thoda disappointing tha. Pehle toh sign-up aur invoice milne mein koi problem nahi thi, jo meri expectations ke mutabiq tha. Lekin jab maine calling tools aur dialer ko set karne ki koshish ki, toh instructions thodi unclear thi aur mujhe thoda khud se seekhna pada jo mujhe expect nahi tha. Onboarding flow mein bhi thodi delays hui, jisse mere liye thoda frustration hua. Support team available thi, par unka response time aur clarity kaafi jagah better ho sakta tha. Overall mujhe lagta hai ki process mein potential hai, lekin jab cheezen galat hui toh wo handle karne ka tareeka mere expectations se match nahi karta tha. Fir bhi main use karti rahungi kyunki software useful lagta hai.