Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,84,132 published WFHI Reviews.

2,88,195 of 3,84,132 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,201 matching

Back to the start of the list
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training ke day pe sab samajh nahi aaya, par baad mein clarity mili

    Main training ke first day pe jab software ka dashboard aur basic features ko samajhne ki koshish kar rahi thi, toh kai cheezein confusing lag rahi thi. Jo labels diye gaye they, wo perfect clear nahi lagte they; especially dialer tool ke baare mein instructions aise thay ki thoda headache ho gaya mujhe. Lekin main phir bhi patience rakh ke training modules ko follow karti rahi, aur slowly thoda thoda sab samajh mein aane laga. Database feature ka use karne mein pehla experience thoda tricky tha. Shayad agar labels aur instructions thoda aur simple hote, toh pehla click jaldi hota. Lekin jaise jaise mene call logs aur customer data ko integrate kiya, training ki strategy bhi clear hone lagi. Onboarding mein thoda waiting time bhi tha kabhi kabhi update ke liye, jo disruptive tha, par support se baat karne par kaafi helpful replies mil gaye. Main keh sakti hoon ki initial thoda confusion ke baad sab pieces fit hone lage, aur aaj main comfortable feel karti hoon software ke saath, par shuruaat mein thoda struggle zaroor tha.

    Harleen PanickerOdisha, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Long onboarding, but database setup was surprisingly quick

    The beginning phase of training and onboarding was quite lengthy, taking much longer than I had anticipated. The instructions often felt repetitive, and progressing through different modules took a lot of time. Although I am not happy with how slow the process was, I do have to admit that setting up the database feature was relatively straightforward and didn’t consume too much time. However, the delays in learning to work with the dialer and navigation through the software overall were frustrating. I expected a more efficient start considering the time commitment. The one standout part was how the database got configured quickly, which helped manage some of my workload later on.

    Nivedita DubeyUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Setup took some effort but was mostly a one-time thing

    I’d say the setup process for using WFHI’s training and onboarding tools was involved but not ongoing. Initially, I had to invest time to understand the dashboard and database features, which took careful attention to the training materials. This setup phase included configuring the dialer and going through the onboarding flow step-by-step. What stood out is that though the initial setup took effort, once that was done, the ongoing use was straightforward and didn’t require constant tweaks. The training helped me get familiar with the core tools and features, so I wasn’t repeatedly troubleshooting or stuck needing support. The majority of the effort was front-loaded in the first few days — I’d say this is a one-off investment to get fully operational. After that, it was just about maintaining a steady workflow using the features laid out clearly during onboarding. So from my viewpoint, while the setup took some focus and time, knowing it wasn’t an ongoing demand made it more manageable and justified the initial effort. All in all, the process was practical considering the complexity of running remote workflows with multiple tools involved, and I could comfortably continue without constant distractions from setup issues.

    Dhruv KhannaUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Balanced view: prompt replies but some gaps too

    Starting the onboarding process, I appreciated how quickly the team responded to my queries about setting up the database and using the dialer tool. The training sessions covered a lot and seemed well structured on the surface. However, I found some of the materials a bit outdated and not fully aligned with the recent automatic updates. This caused some initial confusion when scripts I had learned did not work exactly the same way in the current software interface. Additionally, while the telephonic support was quite responsive during office hours, I struggled to get assistance during off-hours, which delayed my work a few times. The invoicing and payment process itself was smooth and straightforward, with clear communication about due dates. Overall, I recognize the effort the support team puts in to help new users get started, but I would expect more consistency in the training to fully match the evolving software features. The blend of helpfulness and hiccups made my early experience mixed but manageable.

    Ira UpadhyayMeghalaya, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Expectations aur reality alag nikli

    Jab maine WFHI se training liya, toh mujhe laga tha ki process meri working hours ko suit karega. Lekin asal mein jab training shuru hui, tab kuch samay tak life calls mein shift hona pad gaya, jo meri timings ke liye kaafi inconvenient raha. Samay ki bandish ne mujhe stress diya, kyunki mujhe laga ki sab kuch khatam hone me time jayega. Yeh thoda frustrating raha kyunki maine socha tha ki maine jo bhi schedule set kiya hai, wo kaafi smooth hone wala hai. Unki training kabhi kabhi mere hours se nahi mila, aur yeh experience sach mein expect se bilkul alag tha. Mujhe ya toh koi aur flexibility chahiye thi ya unhone timing ke options aur clear diye hote toh meri frustration kam hoti.

    Chandan TiwariAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Training steady nahi tha, wait aur repeat dekha maine

    Training shuru karne ke baad mujhe lag raha tha ki thoda zyada hi same cheeze repeat ho rahi hai. Pehle session mein basic things ko baar baar cover kiya gaya, jiski wajah se interest kam hota gaya. Dusre modules ke beech mein kuch time waste hua, jab mujhe lagta tha ki main zyada kuch seekh sakta tha instead of wait karne ke. Jo onboarding flow tha woh bhi slow tha. Training ke dauran samajh aaya ki kabhi kabhi toh main chahta tha ki seedha software pe focus karun, na ki unnecessary explanations sunun. Overall, moment nahi aaya jab mujhe lage ki training full-on click kar gayi ho.

    Pradeep KharadeUttarakhand, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    frustration hua daily, even though shuruat mein thoda hope tha

    Shuruaat mein jab maine training li thi toh mujhe laga software theek tareeke se work karega par din bhar ke use ke baad samajh aaya ki kahi technical issues hain. Call dialer baar baar hang hota tha aur database feature bhi kabhi kabhi sahi data load nahi karta tha. Onboarding mein teacher ne sab explain kiya tha par meeting ke baad jab khud se kaam kiya toh bahut saras problems samne aaye. Mujhe aisa laga ki ye software consistent nahi hai aur roz itni dikkat se main kaam kar nahi sakta, ye mera sabse bada issue tha in saari cheezon mein.

    Ramesh TiwariHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Not too much effort day-to-day, but some things took getting used to

    Hey, just wanted to share how my onboarding with WFHI has been going. At first, setting up felt a bit like a puzzle, but over the course of the week I found the day-to-day software pretty user-friendly. The training itself wasn’t overwhelming, which was nice because I could learn while working with the dialer and calling tools. Day-to-day, the database feature fit well into my routine and automatic updates didn’t surprise me much. Sometimes I had to call support, and honestly, those calls were pretty quick and chill, not stressful. It did take some patience to get used to how invoices worked and the layout of the payment section, but once I got that sorted, it felt much easier. I guess it wasn’t super easy at the start, but with just a bit of effort, I was running it like a pro. Definitely manageable and I feel like I’ll keep getting better at using everything.

    Harini TrivediJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Training experience thodi si mix thi, par overall acha laga

    Jab maine training start ki thi to thoda nervous feel kar rahi thi. Lekin dheere dheere, jaise jaise modules clear kar rahi thi, confidence badhta gaya. Onboarding process structured tha, par thoda zyada complicated lagta tha kabhi kabhi, especially jab multiple tools aur features ek saath samajhne the. Database ka use karne mein help mili training ke time, aur dialer ko setup karna bhi relatively straightforward tha. Automatic updates ne kuch features ko improve kiya, jisse workflow thoda aur smooth ho gaya. Support team se contact karna bhi easy tha, par kabhi kabhi response time thoda slow lagta tha, jiski wajah se thoda patience rakhna padta tha. Lekin overall, main soch rahi thi ki yeh training mujhe kaafi ready kar rahi thi remote workflows ke liye. Jo chhota sa problem tha wo thi ki thodi zyada practice sessions chahiye hote, taki sab tools ka thorough understanding ho jaye. Par phir bhi, yeh process mujhe prepare karne mein madadgar raha aur confidence badhaya ki main apne projects achhe se handle kar sakti hoon.

    Navya UpadhyayNagaland, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Training ke repetition aur expectations ka scene theek tha

    Training ka jo onboarding part tha, usme mujhe lagta hai ki thoda zyada waqt laga, mainly because kuch modules repeat hue. Jo point mujhe sabse achha laga wo tha ki training ke dauraan patience rakh ke baar baar explain karte rahe, bina kisi impatience ke. Lekin wait karna padta tha kabhi kabhi jab system slow hota tha ya fir koi module refresh hota tha, par wo bhi samajh sakte hain ki technical reasons ho sakte hain. Onboarding ke dauraan ye bhi feel hua ki thoda zyada time deta to shayad training aur effective hoti. Lekin poora workflow samajhne me confidence milta raha mujhe, aur software ke calling tools kaafi smooth the overall. Main ye keh sakta hoon ki thoda aur better planning ho to perfect hoga, but overall the training process thoughtful raha. Main bas ek cheez baar-baar kehna chahta hoon ki patience essential tha, aur workflow samajhne me dhyan dena zaroori tha.

    Vineet WadekarJharkhand, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy