Long onboarding, but database setup was surprisingly quick
The beginning phase of training and onboarding was quite lengthy, taking much longer than I had anticipated. The instructions often felt repetitive, and progressing through different modules took a lot of time. Although I am not happy with how slow the process was, I do have to admit that setting up the database feature was relatively straightforward and didn’t consume too much time. However, the delays in learning to work with the dialer and navigation through the software overall were frustrating. I expected a more efficient start considering the time commitment. The one standout part was how the database got configured quickly, which helped manage some of my workload later on.