Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,85,561 published WFHI Reviews.

2,89,267 of 3,85,561 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,285 matching

Back to the start of the list
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Thoda time laga, par din bhar ki use mein acha rahe

    Sales ke time mujhe laga ki software ko shuru karna bohot complex hoga, par onboarding process straightforward tha. Sign-up aur payment steps achhi tarah samjhaye gaye the, aur invoice milna bhi timely raha. Training ke labels aur steps initially thoda confusing lage, par dheere-dheere samajh mein aane lage. Database aur dialer features main roz kaam mein laata hoon, aur wo generally reliable rahe. Automatic updates thodi der ke liye inconvenience promote karte hain, par support team se baat karne par wo samasya jaldi fix kari gayi. Telephonic support achha tha, staff patiently meri queries address karte rahe. Thodi si reservation hai ki kabhi kabhi calling tools mein lag ya delays hoti hain, jo frustration la sakti hai. Lekin overall, din bhar ki use mein software ne kaafi acha perform kiya aur mujhe lagta hai main aage bhi use karta rahunga. Time laga toh tha samajhne mein, magar daily routine mein dalne ke baad ye software useful rahega aisa mehsus hota hai.

    Abhay ChopraChandigarh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Thoda mismatch tha expectations se, par invoice sahi aya

    Mainne sales aur pre-purchase mein kuch cheezein jo expect ki thi, wo thodi alag nikli. Jo information mujhe milee, wo general thi, aur main specific features ke baare mein zyada confident nahi thi. Jo confusion thi product ke kuch parts ke regarding, wo clear nahi hui. Lekin sign-up aur billing process simple tha, aur invoice sahi aur timely mila. Is point pe main satisfy thi. Lekin software ke features mujhe pehle se thodi better samajh hone ki zaroorat thi. Sales team ne jyada specifics nahi diye, jo meri expectations se match nahi karta. Mainne socha tha ki pre-purchase phase me zyada detailed orientation bhi hoga, par wo nahi hua. Isliye rahne do, software use karna thoda tough lagega agar pehle se clear na ho. Invoice aur payment method system theek tarah se kaam kiya, yah baat achhi rahi.

    Upasana ThomasPuducherry, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    jab mujhe pehli baar samajh aya ki product sach mein kaam karega

    Main pehle software ke baare mein thoda unsure thi, par jab maine sign-up complete kiya aur invoicing clear thi, tab mujhe laga ki sab kuch theek hai. Jo sales team ne pehle bataya tha, woh puri tarah match nahi karta tha meri expectations se, par jaise hi maine trial period mein software ko use karna shuru kiya, tab samajh aya ki yeh sab chal sakta hai. Training sessions aur onboarding experience bhi kaafi straightforward tha, jahan mujhe rozana software ko samajhne ka mauka mila. Dialer aur database feature ki performance bhi theek thi, aur jab bhi mujhe support ko call karna padha, unka response time accha tha. Bas ek do choti choti cheezein thi jo mujhe thoda confusing lag rahi thi, lekin overall jo expectation bana tha pre-purchase, wo poora hua. Yeh moment tha jab yeh product mere liye viable laga, aur main isse use karti rahungi.

    Lakshmi ThampiMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    disappointing sales experience

    I had some issues before purchasing, which was quite frustrating. The support team was okay, granted, but they didn’t seem very proactive in sorting out the problems. Overall, I expected a smoother experience, but it fell short of that.

    Nikhil IyerOdisha, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Tabhi samajh aaya jab training start hui

    WFHI ke sales and pre-purchase process mein thoda patience rakhna pada mujhe, kyunki thoda repetition aur wait dono experience hua. Pehle toh mujhe lag raha tha ke sign-up aur database integration quick ho jayega, lekin thoda time laga jab tak sab setup hua. Lekin jab training shuru hui tabhi mujhe ye software samajh mein aaya ki kaise work karna hai. Dialer aur calling tools ke features clear hone lage the aur mujhe realize hua ki kitna important hai software ki automatic updates se naye functions milna. Payment aur invoicing process smooth raha, par wait karna pada mujhe initial onboarding ke liye. Samay ka utilization agar thoda optimize ho jaye toh overall experience better hoga. Lekin training ke darmiyan sab kuch gradually clear hone laga, tab laga ki yeh system mere liye kaam karega.

    Nishant Vineet SinghalDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Sales process mein kuch toh gadbad thi, expectations match nahi huyi

    Mujhe laga tha ki jab main sign-up karungi tab sab kuch smoothly chalega, specially jab payment aur invoicing ki baat aayi toh thoda confusion ho gaya. Call kiya support ko toh bola ki payment confirm ho gaya hai, lekin system mein dikha nahi raha tha. Fir repeat calls ki, kafi baar same baat explain karni padi. Training aur onboarding kaafi standard thi, but jab sales ne promises diye the, particularly about software updates aur dialer ki performance, toh waisa feel nahi hua. Database feature shayad thoda outdated lag raha tha, aur updates itni regular nahi lagin kitni expected thi. Support team help karne ki koshish karti thi, par kabhi-kabhi lagta tha ki they don’t understand the issue properly, aur ye thoda frustrating tha. Overall jo sales experience chahiye tha, wo thoda unsatisfactory raha, lekin software features ki baat karun toh kuch cheeze theek thi hi. Ek baar me hope thi sab smooth hoga, par jo chal raha hai wo thoda inconsistent hai.

    Purnima UnnikrishnanBihar, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Waited longer than hoped but reps were consistent

    From the start, I was curious about how responsive the sales team would be to my queries before purchasing the software and training services. While they were polite and provided clear explanations about the product’s features and benefits, it did take a bit longer than I expected to get answers. Sometimes I'd reach out and have to wait some hours for a reply, which slowed down my decision-making process. On the other hand, once I engaged in more detailed discussions, the responses were informative, and I felt the sales reps tried to address my concerns effectively. Their knowledge helped me assess whether the software and the onboarding flow might fit my remote work style. However, the initial delays were a downside, and I had to be patient to receive timely support. Looking back, the time taken made me weigh options elsewhere, but ultimately the courtesy and clarity from the team were appreciated aspects of the experience.

    Anuradha NairMaharashtra, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Surprised at the mix of one-off setup and ongoing maintenance

    My experience with WFHI's sales and pre-purchase process was a bit eye-opening because I hadn't expected how much of the setup was one-time compared to the ongoing aspects. Signing up and initial invoicing were relatively quick and clear, which was easy to navigate. However, I was surprised by the extent of ongoing database updates and the need for continuous engagement with the calling tools, which required regular attention to keep workflows smooth. On one hand, this shows good flexibility and adaptability in the software’s design, but on the other, it does demand more consistent effort than I initially imagined. The support team was available to clarify these points, which I appreciated, even if it wasn’t always instant. Overall, the balance made sense, but it was a bit unexpected at first how dynamic the ongoing process was in comparison to the setup.

    Puneet BansalUttarakhand, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Sales process mein database sync thoda slow tha

    Maine aapka software lene ki sochi thi kyunki main apni remote sales team ko better manage karna chahti thi. Initial signup process kafi straightforward raha aur invoicing mein bhi koi dikkat nahi aayi. Jo automatic updates hote rahe, unse system hamesha updated raha aur naye features se help mili. Lekin day to day use mein dialer thoda slow lagta tha, specially jab zyada contacts ki list use karti thi. Database feature acha tha, client information ko easily manage karne mein help mili, par kabhi kabhi sync hone mein delay hota tha. Calling tools ki quality theek-thaak rahi, calls clear aate the, par kabhi lag hota tha. Training sessions bhi useful the, especially onboarding ke time fast response mila jo start karne mein asaan bana diya. Telephonic support generally helpful tha, though kabhi response time thoda lamba lagta tha jab busy hours hote hain. Overall ka experience acha raha aur software ka interface user-friendly tha. Agar yeh thoda aur responsive ho jaye daily ke use mein toh better hoga. Par phir bhi main aapka software use karti rahungi kyunki features mere kaam ke liye kaafi hain aur onboarding process smooth tha, jo important tha mere liye.

    Vandana ChavanNagaland, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Sales call mein thoda confusion tha explanation ka

    Soch rahi hoon ki jab maine sales team se baat ki thi, toh sab kuch clear nahi tha. Jo training aur software ke features ke baare mein bataya gaya tha, usmein kuch gaps the. Mujhe lagta hai ki unhone thoda aur detail mein batana chahiye tha, jaise ki dialer aur database features ko step-by-step kaise use karna hai. Signing up aur billing process pe koi badi confusion nahi thi, par mujhe lagta hai ki pre-purchase explanation mein thoda aur practical demo ya examples dena chahiye tha. Overall, sales wale responsive the, par kuch extra information missing thi jo mujhe abhi bhi samajh nahi aayi. Thoda aur clear communication hoti toh shayad zyada confident feel karti.

    Sukanya Kamal JhaGujarat, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy