Frustrated mostly due to day-to-day inconsistency
Initially, I found the sign-up and invoicing process quite straightforward, with clear instructions and prompt responses from the support team. The training felt adequate for getting started, and the dialer worked fine on the first day. However, as time went on, my experience declined significantly. The software seemed glitchy during important tasks—calls would drop without explanation and the database sometimes failed to sync properly. When I contacted telephonic support, either the help was slow or they were unable to resolve persistent problems quickly. Despite repeated attempts, these issues made it extremely challenging to maintain a smooth workflow day to day. On the plus side, automatic updates were seamless and usually improved features without interrupting work, which was a relief. Still, because the calling tools were unreliable and I had to troubleshoot many elements myself, my overall experience has been very frustrating. This kind of instability combined with inconsistent support means I probably won’t continue using it long term. While the concept and onboarding process was promising at the start, the ongoing operational hiccups have overshadowed any positives.