Support took a while, so mixed feelings about it
Starting with the sign-up, the whole process was fine but not especially quick. It took some time to get access to the full set of tools, including the database and dialer, so I was waiting longer than I expected to start using the platform fully. When I contacted support about these delays, they eventually helped resolve things but it did take a few follow-ups and calls before I got clear answers. The training material was a decent resource, but I still felt some parts were confusing without extra guidance, so the delay in support was frustrating. On the other hand, once things were set up, calling tools worked as expected and the automatic updates occurred without needing manual input, which was a convenience. Payment processes didn’t raise any particular issues either. So, overall, support and communication to get fully started could have been quicker and more proactive, but once set up the experience was adequate to move forward comfortably.