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See what people say about their experience with WFHI — positive, critical and everything in between.
4.0out of 5
Based on all 3,84,681 published WFHI Reviews.
2,88,611 of 3,84,681 reviews include a verification label.
Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.
Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.
3,84,681 published
Mera setup process kaafi frustrating raha. Pehli baar jab bhi main call kiya support ko, to koi clear help nahi mila. Sab kuch setup karne mein waqt laga par baad mein bhi samajh nahi aaya. Ongoing support bhi achha nahi tha, frustration hi frustration. Bas, mujhe kuch nahi samajh aaya is system se.
Honestly, I found the sales and pre-purchase assistance to be more taxing than I’d expected, and I think next time I might need to prepare just as much before reaching out again. The overall process did feel a little scattered, and at times I wasn’t sure what exactly to do next. Setting up the sign-up and payment flow took longer than I hoped because I had to call multiple times for clarifications. There wasn’t a clear guide that laid out the steps we should take, so I was often stuck guessing how to proceed. While the software demo was decent, the pacing of the onboarding information about the calling tools and database felt rushed, which meant I couldn’t fully grasp how to integrate everything. Telephonic support tried to help, but I felt every issue required several calls. In sum, it took more effort than expected, and I don’t think I’ll find the next round much easier unless things improve significantly.
The training and onboarding were a mixed experience. I found that when I reached out for help, the people supporting me responded at a reasonable pace, which was reassuring. Sometimes I had to follow up again because answers took time, but overall the assistance was there. Setting up the calling tools and database required steady focus; the documentation was helpful but not always detailed enough to avoid trial and error. Automatic updates kept the software current without me needing to intervene, which was a relief, though occasionally these updates came at awkward times when I was trying to work. Payment process and invoicing were clear and didn't require extra effort, which I appreciated since it kept that part stress-free. I used telephonic support multiple times during setup, and while the wait could be improved, the staff were generally understanding and patient. So, while the learning curve was there and took effort on my part, I found the overall experience supported well enough for me to feel I could manage using the platform going forward.
I found the support side quite user-friendly, the wording and labels were mostly straightforward without too much jargon or confusion, which made things easier when I tried to reach out with questions. The labels on buttons and menu options matched what they did, so I didn’t feel lost navigating around. Only minor hiccup was sometimes the wording felt a bit formal for quick help dialogs, which could be simplified further. Overall though, it was easy to communicate and get basic clarifications by phone, the support system felt well designed for day-to-day interactions.
Starting mein mujhe pata nahi tha ki ye pura process kitna complex hoga, par jab main training sessions join kiya aur software set up kar raha tha toh surprisingly jaldi sab sahi hua. Kuch chote updates aaye training ke dauran, jo automatic apply ho gaye bina mujhe interruption diye. Dialer use karna kaafi simple tha aur database feature ne mera kaam asaan kar diya, especially contacts manage karne mein. Sign-up and invoicing bhi swiftly complete hua, isliye mujhe zyada wait nahi karna pada. Mujhe lagta hai ki jitni der lagi hai software ko properly samajhne mein, wo bilkul reasonable hai. Overall, time lag toh thoda hoga, par woh itna nahi jitna main expect kar raha tha. Mujhe aisa feel hota hai ki main ye software comfortably use kar sakta hoon ab without much fuss.
Mujhe laga tha main jaldi se sign-up kar ke software use kar paungi, lekin yeh process bahut slow raha. Jo invoicing aur payment process tha, usmein multiple baar confusion hua aur mujhe support team ko baar baar phone karna pada. Dialer setup krne mein bhi der ho gayi, training sessions start hone tak kaafi wait karni padi. Database se data integrate karna bhi utna straightforward nahi tha jitna maine expect kiya tha. Overall, itna lamba time lag jana frustration layak tha, aur mujhe laga ki yeh process ko streamline karna chahiye aapko.
Overall jo sales aur pre-purchase support tha na, woh kaafi responsive raha joh mujhe follow-up karte rahe payment aur sign-up ke baare mein. Call karne par bhi issues clear kar diye they quickly, unhone dialer aur database setup samjhaane mein bhi help ki. But jo mujhe thodi kami lagi woh ye thi ki kabhi kabhi automatic updates ke changes se kuch confusion hoti thi aur uske related thoda aur time lene wali help available nahi thi. Mujhe laga ki agar thoda aur detailed guide ya training hota for faq ya common issues, toh better hota. Tabhi overall experience aur bhi smooth hota with onboarding. Par haan, phone pe jo basic queries hain unka jawab milta jaldi, jo bahut help karta!
Jab maine sales aur pre-purchase ke baare me socha tha, tab mujhe pura yaqeen tha ki software aur training dono solid honge aur yeh mujhe milega wohi mila. Jo dashboard dikhaya gaya tha, uske features bilkul waise hi useful nikle jaisa marketing ne dikhaya tha. Koi extra hidden charges ya confusing payment method nahi tha, sab kuch transparent tha. Training sessions bhi clear the bina kisi jargon ke, samajhna easy tha. Sales team ne jo bataya tha unhone expectations ko accurately set kiya tha. Software ke dialer aur database tools sahi tarah kaam kar rahe the. Sab kuch basically as expected chala aur mujhe lagta hai agar kisi ko chahiye toh bina second thought ke purchase kar sakta hai. Matlab isme koi bada surprise nahi tha, par jo promise kiya gaya tha woh pura hua.
Ok let me be honest I was hoping to get up and running smoothly with this but the whole setup took way longer than expected. From the moment I signed up to the point where I could actually use the dialer and database, there was just too much waiting around. I kept facing delays with automatic updates that seemed to last forever and kept kicking me out of the software. The training sessions were decent but nothing that made me feel fully ready quickly. Telephonic support was available but honestly the wait times felt like forever and the answers were not always clear, which only added to the frustration. Invoicing and payment system was standard enough but didn’t help speed things along. The whole process felt like a slog, and for someone who needs a quick start, this probably won’t be the best pick. If you’re new to working remotely, be prepared for quite a bit of patience because it won’t be a fast or smooth ride out of the gate. In the end, I can’t recommend it for fast access or easy early use, but if you have a lot of time then maybe it’s worth exploring further.
Main bilkul ye nahi kahungi ki software bilkul bekar hai, magar mujhe laga ki kaafi zyada repetitiveness aur wait times the during regular use. Jab main dialer setup karti thi ya database mein data update karti thi, toh kai baar wo same steps ko baar-baar repeat karna padta tha. Automatic updates ke baad bhi mujhe manually double-check karna padata tha ki sari changes sahi apply hui hain ya nahi, jo waqt barbaad karta tha. Support team se baat karna helpful tha lekin kabhi-kabhi response dene mein delay hota tha, jisse mera kaam ruk jata tha aur frustration badh jaati thi. Ek chhoti si achhi baat yeh thi ki software ki overall functions sahi tarah se kaam karti hain aur features sufficient hain, par ye sab delays aur wait times ne mujhe thoda annoyed feel karaya. Junctions par software zyada smooth nahi tha, aur mujhe lagta hai ki usmein improvements ki jarurat hai to make day-to-day use less tedious. Main aise improvements ke bina isko recommend karna mushkil samajhti hoon.
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